Service Coordinator

7 days ago

Mississauga, Canada Empire Roofing Full time

**Job Summary**:
The Service Coordinator oversees the scheduling, coordination, and quality control of Service Projects. This role involves ensuring timely and efficient completion of service jobs while maintaining high safety and customer satisfaction standards. The Senior Service Coordinator will also serve as a mentor and leader for junior coordinators and other team members.

**Key Responsibilities**:
**Project Coordination**:

- Plan and schedule service projects in coordination with the service manager and operations team
- Ensure all necessary materials, equipment, and manpower are available for scheduled projects
- Monitor project progress and make adjustments as necessary to meet deadlines

**Purchase Order Generation**:

- Create Purchase Orders (POs) based on the work orders and project requirements
- Coordinate with suppliers to ensure timely delivery of materials and equipment
- Track and manage POs to ensure budget compliance and project timelines

**Quality Control**:

- Address and resolve any issues or discrepancies that arise during the project
- Ensure all safety protocols are being executed

**Customer Relations**:

- Serve as the primary point of contact for customers regarding project updates and inquiries
- Address customer concerns and provide solutions to ensure customer satisfaction
- Conduct post-service follow-ups to ensure long-term satisfaction
- Team Leadership:

- Mentor and guide junior coordinators and other team members
- Facilitate training sessions to enhance team skills and knowledge

**Administrative Duties**:

- Maintain accurate records of project schedules, materials, and customer communications
- Prepare reports on project status, budgets, etc.
- Collaborate with other departments to ensure smooth workflow and communication

**Continuous Improvement**:

- Identify opportunities for process improvements and implement changes to enhance efficiency
- Stay updated on industry trends and best practices
- Participate in professional development and training opportunities

**Qualifications**:

- Bachelor's degree in construction management, engineering, or a related field preferred
- Minimum of 5 years of experience as a Service Coordinator, experience in the roofing industry preferred
- Strong organization and project management skills
- Excellent communication and interpersonal abilities
- Knowledge of roofing systems, materials, and safety regulations
- Excellent leadership and team management skills
- Valid driver’s license and willingness to travel to job sites as needed

**Work Environment**:

- Primarily office-based role with occasional site visits
- Exposure to varying weather conditions and construction hazards

**Equal Opportunity Employer**:
Empire Roofing Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment.

  • National Service Coordinator

    2 days ago

    Mississauga, Canada Wilcox Door Service Inc. Full time

    **Title** National Service Coordinator **Reports To** National Department Manager **Summary** The National Service Coordinator Job Description, under the direction of the National Department Manager, will primarily be responsible for the coordination of trade partners and work schedules, relaying incoming work orders, and providing support to customers,...

  • Customs Coordinator

    2 weeks ago

    Mississauga, Canada RIGHT SERVICE RIGHT CHOICE Full time

    **Reports to**: Operations Manager **Employment Type**: Full-Time **Job Summary**: The Customs Coordinator is responsible for overseeing the customs department, ensuring accurate preparation and clearance of customs documentation, and managing all aspects of international shipment compliance. This role involves coordinating with customers, drivers, and...

  • Driver and Warehouse Coordinator

    4 days ago

    Mississauga, Canada Service Plus Aquatics Inc Full time

    **CLIENT RELATIONS WAREHOUSE & DELIVERIES COORDINATOR** **Full-Time Permanent Position** - Service Plus Aquatics Inc. is a rapidly-expanding, progressive corporation, devoted to providing exceptional service to the commercial recreational aquatic industry. Established in 1989, we are known for our leadership in design/build services, restoration and repair,...

  • Service Coordinator

    2 weeks ago

    Mississauga, Canada Guldmann Full time

    **Service Coordinator** The Service Coordinator manages the schedules and day-to-day operations of all the Technical Service Personnel. The work environment is fast paced and the Coordinator will need to be able to make quick and sound decisions. As a Service Coordinator, you will work with clients to provide quality service and to ensure clients get the...

  • Service Coordinator

    1 week ago

    Mississauga, Canada Guldmann Full time

    **Service Coordinator** The Service Coordinator manages the schedules and day-to-day operations of all the Technical Service Personnel. The work environment is fast paced and the Coordinator will need to be able to make quick and sound decisions. As a Service Coordinator, you will work with clients to provide quality service and to ensure clients get the...

  • Service Coordinator

    6 days ago

    Mississauga, Canada Gear Power Inc Full time

    Gear Power is looking for a Service Coordinator to join our team in Mississauga. Gear Power specializes in truck mounted equipment, specifically hydraulics, along with snow and ice control equipment. We have been in business five years, and are growing rapidly. About the role: Our Service Coordinator is responsible for providing support and coordinating the...

  • Accounting & Client Relations Coordinator

    1 day ago

    Mississauga, Canada Service Plus Aquatics Inc Full time

    **_Service Plus Aquatics Inc. is a rapidly-expanding, progressive corporation, devoted to providing exceptional service to the commercial recreational aquatic industry. Established in 1989, we are known for our leadership in design/build services, restoration and repair, and facility management, specializing in LEED design. Dedication, on-going training and...

  • Accounting and Client Relations Coordinator

    1 week ago

    Mississauga, Canada Service Plus Aquatics Inc Full time

    **_Salary Range - $45,000 - $65,000 per year_** **_ Service Plus Aquatics Inc. is a rapidly-expanding, progressive corporation, devoted to providing exceptional service to the commercial recreational aquatic industry. Established in 1989, we are known for our leadership in design/build services, restoration and repair, and facility management, specializing...

  • Service Coordinator

    2 days ago

    Mississauga, Canada Lakeside Process Controls Ltd. Full time

    **What you will be doing in the role of Service Coordinator**: Your responsibilities may include, but are not limited to: - Coordinate all communications between customers, outside sales and technicians - Handle emergency calls from customers and coordinate the dispatch of technicians, schedule service team’s time and maintain electronic schedule -...

  • Projects Warehouse and Deliveries Coordinator

    1 day ago

    Mississauga, Canada Service Plus Aquatics Inc Full time

    **Must have a full G License & a CLEAN Driver’s abstract** **Full-Time Permanent Position** - Service Plus Aquatics Inc. is a rapidly-expanding, progressive corporation, devoted to providing exceptional service to the commercial recreational aquatic industry. Established in 1989, we are known for our leadership in design/build services, restoration and...