Retail General Manager Medical Supply

2 days ago

Winnipeg, Canada Liberty Athletic + Medical Supplies Full time

**Job Summary**

Liberty Athletic and Medical Supplies provides services to patients and families. We are a growing store, based in Winnipeg, that has completed its eighth year of business. Our store culture is built around client care, excellence in customer service, and long-term business relationships.

Operational Management:

- **Overseeing Daily Operations: Ensuring** smooth daily operations of the retail location, including opening and closing procedures, customer service, and general upkeep.
- **Inventory Management: Monitoring** inventory levels, managing stock replenishment, and minimizing waste or loss.
- **Sales and Revenue: Developing** and implementing strategies to increase sales and revenue, including promotions and targeted marketing efforts.
- **Budget Management: Creating** and managing the store's budget, controlling expenses, and ensuring profitability.
- **Compliance: Ensuring** the store adheres to all company policies, safety regulations, and legal requirements.

Staff Management:

- **Recruitment and Training: Hiring**, training, and developing a team of qualified and motivated employees.
- **Performance Management: Setting** performance goals, providing regular feedback, and conducting performance reviews.
- **Team Leadership: Motivating** and leading the team, fostering a positive and collaborative work environment.
- **Scheduling: Creating** and managing employee work schedules, ensuring adequate coverage and adherence to labor laws.

Customer Service:

- **Customer Experience**: Ensuring a positive and welcoming customer experience, addressing customer needs and complaints effectively.
- **Building Relationships**: Fostering positive relationships with customers and the community.

Other Responsibilities:

- **Vendor Management**: Managing relationships with suppliers and negotiating contracts.
- **Marketing and Promotion**: Collaborating with marketing teams to develop and implement promotional campaigns.
- **Reporting and Analysis**: Analyzing sales data, identifying trends, and creating reports for upper management.

Skills and Qualifications:

- **Management Experience**: Proven experience in retail management, with a strong understanding of retail operations.
- **Leadership Skills**: Ability to lead, motivate, and develop a team.
- **Communication Skills**: Excellent verbal and written communication skills.
- **Customer Service Skills**: Strong customer service orientation and problem-solving abilities.
- **Business Acumen**: Understanding of financial management, budgeting, and sales strategies.
- **Product Knowledge**: Familiarity with medical supplies and equipment is often an asset.
- **Problem-Solving Skills**: Ability to identify and resolve operational and customer-related issues.
- **Organizational Skills**: Ability to manage multiple tasks, prioritize effectively, and maintain a well-organized work environment.
- **Adaptability**: Ability to adapt to changing business needs and customer

**Job Types**: Full-time, Permanent

Pay: $40,000.00-$75,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Work Location: In person

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