Restaurant Supervisor

**ABOUT US**

Chachi's MARDA LOOP is a small business in SW Calgary, AB. We serve deluxe sandwiches, mac, pickles and deli items. Our focus is on providing high quality food and excellent customer service. We are looking for fast-faced, detail-oriented and structured individual to support in leading a team, driving sales and maintaining excellent service for our clients.

**JOB OVERVIEW**

Now hiring a supervisor at Chachi's (Marda Loop) We are looking for a mature team leader, full-time (32 - 40 hours), to help grow sales, promote a healthy work culture, and manage day-to-day store operations.

If you are hard-working, energetic, and passionate about food then Chachi's is the right job for you Must be able to work in a fast-paced environment, work well with a team, enjoy working with food and providing friendly service and interaction with customers.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Support in the planning, organization, execution and evaluation of daily operations
- Oversee cash handling procedures and ensure accurate financial reporting. Balance cash and complete weekly sales report
- Implement effective inventory management practices to minimize waste and control costs. Perform monthly inventory counts and complete inventory closing reports
- Place food orders with suppliers, determine food pars and manage food preparation, quality and service excellence
- Support staff development by providing both informal and formal staff reviews, coaching and creating performance improvement plans where necessary
- Monitor revenues, labour and food costs and support the creation and execution of action plans to address sales growth and profitability
- Ensure health and safety regulations are followed. Understand and adhere to proper food handling, safety and sanitation standards during food preparation, service and clean up.
- Interact with suppliers for food and other supplies; interact with franchisors to address feedback on how to improve store operations
- Support catering orders, including planning, preparation and execution as well as interacting with clients to ensure customer satisfaction
- Be able to cost products and services
- Support in creating cost-effective staff work schedules and help monitor staff performance
- Provide customer service excellence and encourage google reviews
- Support in staff training for new hires
- Manage Point-Of-Sale accuracy, including third party orders for delivery apps and ensures order accuracy and quality

**EDUCATION and/or EXPERIENCE**
- High school diploma/GED required
- Proven experience in restaurant management or a similar supervisory role within the quick service restaurant food industry
- Strong knowledge of POS systems and cash handling procedures.
- Familiarity with kitchen operations, food safety practices, and hospitality standards.
- Excellent communication and interpersonal skills for effective team leadership.
- Ability to work in a fast-paced environment while maintaining attention to detail

Pay: From $18.25 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Discounted or free food
- On-site parking
- Paid time off
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 4 hour shift
- 8 hour shift
- Weekends as needed

Ability to commute/relocate:

- Calgary, AB T2T 2C3: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Restaurant: 4 years (preferred)
- Supervising: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Food Handler Certification (required)

**Location**:

- Calgary, AB T2T 2C3 (preferred)

Work Location: In person