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Quality Coordinator

2 weeks ago

Mississauga, Canada Hypertec Group Full time

Be a part of the Medioh success story and its phenomenal growth.

Medioh makes digital health happen at transformative scale for healthcare providers, home health agencies and insurers across the United States and Canada. Providing powerful health outcomes for a growing base of more than 100,000 patients, Medioh empowers many of the largest and most innovative health care industry players with innovative digital health services and operational support for scalable telehealth and remote monitoring solutions.

We are currently seeking a **Quality Coordinator **to be part of a Medioh team who takes pride in bridging the gaps between technology and strong human connections to enhance the trust and intimacy of patient care.

**CORE RESPONSIBILITIES**
- Assist the Quality Manager in order to develop, implement and maintain programs, methods and procedures to ensure that all materials, processes and products meet Company quality standards;
- Audit products procedures, routings, tasks, procedures, BOM and equipment;
- Facilitate training sessions on quality related standard operating procedures (SOP) and processes;
- Review, identify and resolve all the non-conformances related to the processes and products;
- Prepare and analyze the non-conformances statistical report;
- Develop and implement the corrective actions related to non-conformances;
- Record and analyze the customer’s complaints;
- Work closely with the Quality Manager to identify issues and make improvements;
- Assist the Quality Assurance team leader in implementing engineering change requests;
- Maintain the appropriate documentation to track that all required equipment is calibrated as per the industry standard.

**WHAT YOU WILL BRING**
- Must have 2 to 3 years of experience in a related field and/or Bachelor degree in a related field;
- Must have strong communication skills in English; French is an asset;
- Must have customer orientation and leadership skills to be able to coordinate ideas and resources to acheive goals;
- Basic understanding of document control and validation;
- Must have a safety focus for work environment;
- Must have good organizational skills and be able to work in a dynamic and fast paced environment;
- Basic computers knowledge with proficiency in Excel (Formulas, VLookup);
- Experience with SAP is an asset;
- Must be analytical, detail-oriented, and creative and have a sense of confidentiality and responsibility.

**WHAT WE OFFER**
- A dynamic and collaborative work environment;
- Competitive compensation package;
- Employer Contribution to a Health Spending Account (up to $500 annually);
- RRSP Program with Employer contribution;
- Paid Floater Day;
- Employee Assistance Program (EAP);
- Career advancement opportunities.

Are you up for the challenge?
- Medioh is an equal opportunity employer._
- Medioh evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, disability status or any other legally protected characteristic._