Human Resources Generalist

About Us

The Indigenous Primary Health Care Council (IPHCC) is an indigenous-governed, culture-based and Indigenous-informed organization. Its key mandate is to support the advancement and evolution of Indigenous primary health care services provision and planning throughout Ontario. Membership includes Aboriginal Health Access Centres (AHAC), Aboriginal-governed Community Health Centres (ACHC), other Indigenous-governed providers and partnering Indigenous health researchers and scholars. We value health equity and inclusion, and respect in our work and in the delivery of primary health care services.

Overview

This is an on-site position and is based out of our Newmarket, ON location.

Key Responsibilities:

- HR Systems Management:

- Manage and administer HR systems, including HRIS (Human Resources Information System), time and attendance tracking, employee self-service portal, and other HR tools. Ensure accurate data entry, system maintenance and generate HR reports as needed.
- Payroll Administration:

- Support payroll processes, including timekeeping. Coordinate with Finance and external vendors to ensure accurate and timely payroll processing.
- Benefit Administration:

- Manage employee benefits programs, including health insurance, the Healthcare Of Ontario Pension Plan (HOOPP), and other voluntary benefits. Administer benefits enrollment, changes, and terminations. Coordinate with benefit providers and resolve benefit-related issues.
- HR Policies and Procedures:

- Assist in developing, implementing, and maintaining HR policies and procedures to ensure compliance with employment laws, regulations, and organizational policies. Provide guidance to employees and managers on HR-related matters.
- Employee Relations:

- Provide support and guidance to employees and managers on employee relations matters, including performance management, disciplinary actions, conflict resolution and termination. Investigate and resolve employee complaints and grievances in a timely and confidential manner. Engage with legal when necessary in order to seek additional advice.
- Talent Acquisition:

- Assist in the recruitment and selection process, including job posting, resume screening, interviewing, and conducting reference checks. Negotiate within parameters in collaboration with management and leadership to hire a new employee. Contract preparation.
- On-boarding:

- Coordinate with hiring managers to ensure a smooth onboarding process for new hires, including those at member sites and remote employees.
- Off-boarding:

- Engage with employees who are leaving and conduct exit interviews to assist with improving processes going forward.
- Training and Development:

- Assist in identifying overall training needs, coordinating training programs, and maintaining training records. Provide support in the development and delivery of HR-related training sessions for employees at member sites and remote employees.
- Compliance:

- Ensure compliance with federal, provincial, and local employment laws and regulations. Stay updated on changes in employment laws and proactively update HR policies and procedures accordingly. Provide guidance and support to member sites and remote employees on compliance-related matters.
- Clear Communication:

- Maintain effective communication channels with employees, managers, and member sites to ensure smooth HR operations. Provide timely and clear communication on HR policies, procedures, and programs. Adapt communication style as needed for remote employees.
- Adaptable in an Ever-Changing Environment:

- Demonstrate flexibility and adaptability in managing various HR functions in an ever-changing business environment. Pivot and adjust HR strategies and processes as needed to align with organizational goals and objectives.

Qualifications:

- Certified Human Resources Professional (CHRP) designation.
- Bachelor's degree in Human Resources Management or related field.
- Minimum of 5-10 years of HR Generalist experience, preferably with exposure to HR systems, payroll, and benefits administration.
- Strong knowledge of federal, provincial, and local employment laws and regulations.
- Excellent verbal and written communication skills, with the ability to effectively communicate with employees at all levels of the organization, including remote employees.
- Strong attention to detail and accuracy in data entry and reporting.
- Ability to handle sensitive and confidential information with discretion.
- Strong organizational and time management skills with the ability to multitask and prioritize workload.
- Proficient in MS Office Suite

Application Deadline

Position will remain open until filled.

Compensation

Salary is commensurate on qualifications, experience and is set within the IPHCC’s established salary grid and policy guidelines.

IPHCC is an equal-opportunity employer. Indigenous applicants that self-identify in their cover letter as First Nations, Inuit or Métis will be priorit