Front Desk Agent and Night Auditor

**Front Desk Agent / Night Auditor (Dual Role)** **Four Points by Sheraton Edmonton International Airport** **Location**: Nisku, AB **Job Type**: Full-Time (30-40 hours/week with potential for overtime) **Shifts**: Afternoon (3:00 PM - 11:00 PM) and Night Audit (11:00 PM - 7:00 AM) **Job Overview**: Four Points by Sheraton Edmonton International Airport is...

'''Job Summary: We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a...

he Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience - a Front Desk Agent will check in and out guests efficiently, and make sure they have all they need for a great...

Greeting guest upon their arrival and providing hospitable welcome. - Processing customer payments and presenting them the bill upon check out. - Recording guest information in the company's internal database and directing them to their designated rooms. - Receiving calls, conducting room reservations, and verifying existing bookings. - Balance the...

Education: College/CEGEP - Experience: 2 years to less than 3 years **Tasks**: - Develop and implement policies and procedures for daily operations - Recruit and hire staff - Supervise staff - Perform front desk duties - Prepare budgets and monitor revenues and expenses - Prepare marketing plans - Address customers' complaints or concerns - Establish work...

**Job Overview** **Responsibilities** - Greet guests warmly upon arrival and assist with check-in and check-out procedures. - Provide information about hotel services, local attractions, and amenities. - Handle guest inquiries and resolve issues promptly and efficiently. - Manage phone systems to answer calls, take reservations, and provide information. -...

Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about points of interest in the...

Education: Secondary (high) school graduation certificate - Experience: Will train **Tasks**: - Register arriving guests and assign rooms - Provide information on hotel facilities and services - Process guests' departures, calculate charges and receive payments - Balance cash and complete balance sheets, cash reports and related forms - Maintain an...

Education: Secondary (high) school graduation certificate - Experience: Will train - **Tasks**: - Register arriving guests and assign rooms - Provide information on hotel facilities and services - Process guests' departures, calculate charges and receive payments - Balance cash and complete balance sheets, cash reports and related forms - Maintain an...

OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperienceWill trainOn siteWork must be completed at the physical location. There is no option to work remotely.ResponsibilitiesTasksRegister arriving guests and assign roomsProvide information on hotel facilities and servicesProcess guests' departures, calculate charges and...