Residence Care Coordinator

**Closes: July 28, 2025**:
**Position Title**:

- Residence Care Coordinator

**Number of Positions**:

- 2

**Office**:

- Office of Residences and Student Operations

**Supervisor**
- Manager of Residence Life and Manager of Student Wellness (dotted line)

**Hours**:

- 35 hours per week, in person (flexible schedule required).

**Compensation**:

- $20,600 and room (in residence) and board in compensation for providing after hours and weekend on-call support (on-call rotation will be shared between two Residence Care Coordinators and the Manager, Residence Life). Both room and board are taxable benefits.

**Pay Band**:

- PM1

**Terms**:

- Part-Time, 10-month contract: July 7th, 2025, to May 8th 2026 (44-week period). Two (2) positions available

**Posting Date**:

- July 11, 2025

**Closing Date**:

- July 28, 2025

**Attention: Human Resources**

submitting resume and cover letter)

**ABOUT ST. MICHAEL’S COLLEGE**

The University of St. Michael’s College boasts a diverse and vibrant community of over 5,400 undergraduate students registered within the Faculty of Arts and Science at the world-renowned University of Toronto.

The College is home to students enrolled across a full range of the undergraduate courses and programs offered in the Faculty of Arts and Science. It also sponsors four acclaimed interdisciplinary programs (Book & Media Studies, Celtic Studies, Christianity and Culture, Medieval Studies) and numerous first-year courses. These courses and programs are open to all students in the Faculty of Arts and Science and are grounded in the interdisciplinary strengths, intellectual history, and special collections and resources housed within the College.

Located in the downtown core only steps away from the Royal Ontario Museum, Queen’s Park, and the two main subway lines, St. Michael’s offers a “home away from home” to commuter and resident students alike. The College is well-known for its beautiful historic grounds and peaceful campus setting. Home to a variety of residence buildings that range from historic old houses to more modern constructions, it provides a unique residence experience to over 650 undergraduate students. It also provides the atmosphere of a friendly and characterful neighbourhood to all students across a variety of spaces that include a library late-night café, a Wellness Studio, numerous green spaces, and a basketball court.

***

St. Michael’s College is looking to hire two experienced care coordinators to oversee a residence community comprising over 650 students living across a variety of residence buildings on campus. Reporting to and working closely with the Manager, Residence Life, the Residence Care Coordinators (RCC) are responsible for helping to ensure the professional care and positive living environment of students within the residence community. The RCCs help to oversee the promotion and fostering of a friendly, diverse community of residents and an atmosphere of academic success, personal growth, community belonging, and individual wellbeing. Along with the Manager, Student Wellness, the RCCs also help to train and support the work of live-in student dons.

**DUTIES & RESPONSIBILITIES**

**Student Care**
- Under the management of the Manager, Residence Life and the Manager of Student Wellness and in collaboration with stakeholders within the SMC Care team, plan, facilitate, and implement programming aimed at promoting personal growth, community responsibility, wellness, and academic success among residence students.
- Maintain up-to-date connections and knowledge about offices and resources at SMC, U of T, and local crisis support to assist students with a wide variety of residence life, academic, financial, and personal issues.
- Resolve minor interpersonal disputes between students and/or student staff.
- Interpret applicable guidelines and protocols to determine policy violations and advise management accordingly.
- Respond in person to urgent resident issues that occur outside of regular business hours and act, report, and refer appropriately according to established standards.
- Serve on various committees related to residence life.
- Keep management informed of significant residence problems and/or issues.
- Support students with dietary accommodations, providing one-on-one support and collaborating with students to establish individual allergen and/or dietary accommodation risk management plans.
- Hold regular drop-in hours for residents, acting as a resource for one-on-one consultation and problem solving.
- In collaboration with the SMC Care Team, provide individual support to residents regarding hospital discharge planning, after the initial crisis period has passed, to help reintegrate into the residence community and implement treatment/support plan.

**Student Community**
- Help to plan and facilitate residence orientation for first-year residents.
- In coordination with the Office of Residences and Student Operation, track arrival dates of in