Customer Service Associate

6 days ago

Kirkland, Canada Brick Full time

Est-ce un emploi pour vous?: Do you believe in putting the customer first? Do you love to solve problems and create solutions? **WELCOME HOME** The Brick is actively seeking to expand our service team. As a Customer Service Representative, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations Responsabilités: - Respond to customer inquiries and offer solutions in a courteous and professional manner - Follow up with customers to identify and support their needs - Promote customer loyalty by providing exceptional customer support - Review and follow up on order reports on a daily basis - Other duties as assigned Qualifications: - Strong customer service focus - Team oriented - High school diploma or equivalent - Exceptional communication skills, both written and verbal - Proven ability to multitask and maintain organization - Proficiency with computers and Microsoft Office programs - Flexibility to work all shifts, including evenings and weekends, as required Pourquoi Brick?: - Flexible “employer-paid” benefits including Health, Dental and Paramedical Services for you and your family - Competitive pay - Paid training - Career progression program - Access to free personal development training - Employee discounts & Personal "Paid" days off - Recognition, incentives, prizes and giveaways Be a part of Canada’s largest home furnishings retailer We welcome all abilities to apply. We thank all those who apply; however, only those applicants chosen for an interview will be contacted.

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