Retail Customer Service Representative

2 weeks ago

Kirkland, Canada The Brick Full time

Is this job for you?:
Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations

**Responsibilities**:

- Respond to customer inquiries and offer solutions in a courteous and professional manner
- Follow up with customers to identify and support their needs
- Promote customer loyalty by providing exceptional customer support
- Review and follow up on order reports on a daily basis
- Other duties as assigned

Qualifications:

- Strong customer service focus
- Team oriented
- High school diploma or equivalent
- Exceptional communication skills, both written and verbal
- Proven ability to multitask and maintain organization
- Proficiency with computers and Microsoft Office programs
- Flexibility to work all shifts, including evenings and weekends, as required

Bilingualism (French, English - spoken and written) is required for frequent interactions with English and French-speaking customers in our stores, colleagues and/or internal partners/suppliers across Canada.

Why The Brick?:

- A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
- Competitive remuneration package that will commensurate with experience
- Career progression potential with plenty of access to ongoing personal and professional development
- Employee discounts
- A dynamic environment to showcase your leadership talents.

**_

Attach your CV and tell us why you would be a great fit at The Brick

**_

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