Helpdesk - Bilingual Technical Service Desk

1 week ago

Moncton, Canada NTT Data Services Full time

**Req ID**: 226732

We are currently seeking a
**Helpdesk - Bilingual Technical Service Desk **to join our team in Moncton, New Brunswick (CA-NB), Canada (CA). (REMOTE)

The role of a

This position is bi-lingual (English/French).

**Position Functions or Responsibilities**
- Ensure quality customer service and problem resolution through level one triage support to users when they contact the Service Desk to report problems with business systems.
- Handle requests for assistance using and obtaining standard automation platforms.
- Provide administrative support for Service Desk functions.
- Superior written and verbal communication skills, as well as the ability to work under difficult situations under pressure.
- Ability to be diplomatic with difficult individuals is a premium skill for this position.
- Ability to manage multiple situations and prioritize accordingly.
- Excellent problem diagnostic skills.
- Ability to work under pressure to be responsive to client calls for assistance.
- Familiarity with Microsoft desktop operating system operation and diagnostics.
- Familiarity with Microsoft Office Suite and troubleshooting.
- Basic knowledge of mainframe terms and environment.
- Basic understanding of LAN/WAN technology.

INDHCLSMC

**About NTT DATA Services**

**_NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or accommodation due to a disability, please inform your recruiter so that we may connect you with the right team._**

**Job Segment**:Administrative Assistant, Help Desk, Information Technology, Mainframe, Network, Administrative, Technology

  • Bilingual Help Desk Technician

    2 weeks ago

    Moncton, Canada Asurion Full time

    **$3000.00 Sign On Bonus** **Work From Home** **ESSENTIAL DUTIES AND RESPONSIBILITIES**: - Help customers on incoming calls with their protection plans on a variety of consumer electronics or products including but not limited to computer products, TVs, Major Appliances, and cell phones - In particular, the Computer Help Desk Technician will be responsible...

  • Bilingual French/english Front Desk Agent

    2 weeks ago

    Moncton, Canada Hampton Inn and Suites Moncton Full time

    Hampton Inn & Suites Moncton part of DP Murphy Inc is looking for a part time/full time Bilingual French/ English Guest Services Agent to join our award winning team. If you would enjoy working in the best work environment in the city, have the ability to identify and resolve guest related concerns, and are adaptable to changing demands, this opportunity...

  • Bilingual French/english Front Desk Agent

    3 days ago

    Moncton, Canada Hampton Inn and Suites Moncton Full time

    Hampton Inn & Suites Moncton part of DP Murphy Inc is looking for a part time/full time Bilingual French/ English Guest Services Agent to join our award winning team. If you would enjoy working in the best work environment in the city, have the ability to identify and resolve guest related concerns, and are adaptable to changing demands, this opportunity...

  • Technical Support Specialist

    6 days ago

    Moncton, Canada UEAT Full time

    **Based in Canada, UEAT creates innovative online ordering solutions to help restaurant chains and independents across North America increase the overall lifetime value of their customers as well as their profit margins thanks to a range of online ordering and payment solutions based on artificial intelligence that personalizes each customer experience. In...

  • Front Desk Agent

    2 weeks ago

    Moncton, Canada Days Inn & Suites Moncton NB Full time

    **Job Overview** **Duties** - Greet guests upon arrival with a warm and friendly demeanor. - Manage the check-in and check-out processes efficiently, ensuring all guest information is accurately recorded. - Handle guest inquiries and resolve any issues or complaints in a timely manner. - Maintain knowledge of hotel services, amenities, and local attractions...

  • Front Desk Agent

    6 days ago

    Moncton, Canada Days Inn & Suites Moncton NB Full time

    **Summary** **Responsibilities** - Must be able to work independently and be able to use your initiative. - Greet guests upon arrival with a warm and welcoming demeanor. - Manage the check-in and check-out processes efficiently and effectively. - Handle guest inquiries and provide information about hotel services and local attractions. - Maintain accurate...

  • Front Desk

    4 days ago

    Moncton, New Brunswick, Canada ONE. Commercial Full time

    Job Title:Front Desk & Personal AssistantLocation:Moncton, New BrunswickCompany:CENTURY 21 Generation & ONE. CommercialCompany OverviewWe are a growing real estate firm based in Moncton, dedicated to providing exceptional service to our clients and raising the standard of professionalism in our local market. We support both residential and commercial real...

  • Front Desk Host

    3 days ago

    Moncton, Canada Hyatt Full time

    **Hyatt in Downtown Moncton**is looking for **Front Desk Host (Bilingual)**to join their team! **As a Front Desk Host, you will**: - Provide excellent guest service to all hotel guests - Participate in prompt and courteous handling of all guests as necessary, including, but not limited to check-in/check-out, telephone and personal inquiries, luggage and...

  • Front Desk Host

    1 day ago

    Moncton, Canada Hyatt Full time

    **Hyatt in Downtown Moncton **is looking for **Front Desk Host (Bilingual) **to join their team! **As a Front Desk Host, you will**: - Provide excellent guest service to all hotel guests - Participate in prompt and courteous handling of all guests as necessary, including, but not limited to check-in/check-out, telephone and personal inquiries, luggage and...

  • IT Service Desk Implementation Specialist

    1 day ago

    Moncton, Canada Compugen Inc Full time

    **Job Title** IT Service Desk Implementation Specialist - Contract **Vacancy No** VN8517 **Company Name** Compugen Inc **Work Location** Moncton, NB **Base Pay Range** To be discussed during the recruitment process **Job Details** **About Compugen**: Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform...