Learning & Development Specialist

**POSITION**: Learning & Development Specialist

**ABOUT LLOYD SADD**: Lloyd Sadd Insurance Brokers Ltd. is one of Alberta’s largest and most respected independent insurance brokerages representing a diverse portfolio of thousands of individual and corporate clients. Founded in 1941 and built solely on relationships, Lloyd Sadd Insurance is a multi-generational success story. Our clients are innovative leaders in Alberta’s energy, construction, transportation, hospitality, and manufacturing sectors. We partner with our client to fully understand their business which in turn, allows us to successfully understand their insurance needs.

With a current complement of over 300 people, Lloyd Sadd is poised to continue their growth, both organically and through acquisition. With locations across Alberta and BC, we pride ourselves on our ability to build dynamic teams by attracting exceptional talent.

**POSITION OVERVIEW**: The L&D Specialist is responsible for the planning, administration and implementation of training programs across the organization including content creation, facilitating training sessions, and performing evaluations regarding quality assurance.

You will demonstrate your passion for talent development, as you provide a full range of organization development, consultation and facilitation services to support training and organizational development initiatives. Your expertise and big-picture perspective will enable you to provide strategic advice and recommendation on staff development and training plans that take into account the appropriate fiscal, human and physical resources required to effect training delivery support.

**WHAT YOU’LL DO**

**Training**:

- Facilitate and deliver the training for all insurance placement content.
- Deliver consistent systems and process training.
- Use insurance knowledge to incorporate effective examples into training.
- Answer questions, provide guidance, support, and mentorship.
- Content curation and delivery through UMU - our learning system.

**Administration**:

- Develop and maintain effective communication tools (LSI Experience) to promote Learning & Development initiatives to increase awareness.
- Schedule training classes for new and existing employees.
- Preparation of all training material including creating, updating printing, organizing and planning.
- Room organization including IT coordination as required.
- EPIC setup & defaults.

**Evaluations**:

- Review trainee work assignments and provide constructive feedback as needed.
- Track trainee progress, obtain completed training checklists and provide regular updates to Director of Service.
- Collaborate to create assessments using evaluation methodologies and tools that measure the impact of successful knowledge transfer for internal and external learning programs.
- Ensure Lloyd Sadd brand and corporate guidelines are reflected in training and organization development collateral and training materials.
- Build out an Audit cycle for continuous improvement 90 days+ into the trainee’s team deployment.

**WHAT WE REQUIRE**:

- Deep breadth of experience with new business and renewal insurance placements.
- Strong insurance competency or related insurance education required; (ie. CIP, CRM, FCIP)
- Experience developing written communication and documentation of training material;
- Bonus points for:

- Knowledge of adult education, learning and development concepts and techniques including industry best practices in training design, delivery and evaluation;
- Certificate in Adult Education, or other adult education training;
- Experience in EPIC system considered an asset.

**WHAT WE OFFER**
- Competitive Salaries based on knowledge and experience;
- Comprehensive Benefits;
- Matching RRSP Contributions;
- Flexible Working Arrangements & Schedules;
- Career development & Tuition Reimbursement;
- Employee Discounts;
- Health and Wellness Initiatives;
- Referral Bonuses for both New Business and Talent;
- A positive and safe work environment

Attracting, developing, engaging, and retaining dedicated team members, is a critical component of Lloyd Sadd’s success. We commit ourselves to a culture that motivates and recognizes high performance through professional development opportunities which include progressive responsibilities, recognition for effort and rewards based on results.

**Ready to apply? We thought so**
- Lloyd Sadd is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply._

**Job Types**: Full-time, Permanent

**Salary**: From $55,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRS