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Office Administrator

4 weeks ago

London, Canada Yale Industrial Trucks Inc. Full time

**Title: Office Administrator**

Objectives

This position will be an office administrative support position which will include assisting with a variety of specific administrative tasks, guiding and informing visitors on COVID-19 protocols and processes & will report to the Branch Manager

Job Duties

  • Answering phones in a professional manner, and routing calls as necessary
  • Schedule appointments for preventative maintenance by managing and maintaining PM information system
  • Writing-up estimates and quotations, providing after sales service including follow-up calls
  • Maintain documentation, including PO, invoices, work orders, reports etc
  • Follow up after the service call to ensure that customer's expectations were met and exceeded
  • Back up for both service and parts department
  • Maintain workplace office security by issuing, visitor badges, ensuring vaccine protocols are followed, collecting badges as necessary and maintaining visitor logs.
  • Greeting visitors with a positive, upbeat and helpful attitude
  • Scanning documents
  • Assisting with a variety of specific administrative tasks including maintain WSIB request list. Liability insurance request list
  • Order front office supplies and keep inventory of stock
  • Provide excellent customer service
  • Any other tasks assigned by Branch Manager

**Skills**

  • Prior experience as a receptionist or in a related field
  • Consistent, professional dress, and well manner
  • Excellent written and verbal communication skills
  • Good time management skills
  • Experience with administrative and clerical procedures

**Job Types**: Full-time, Permanent

**Benefits**

  • Casual dress
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Schedule

  • 8 hour shift
  • Monday to Friday