Program Manager

**Program Manager, Health Informatics, PT Admin - FHSW**
- (31030)

**Find Your Spot at Humber**

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

**Job Details**

**Position Title**: Program Manager
- Health Informatics

**Status**: PT Admin

**Hours**: 24 hours

**Faculty/Department**: Faculty of Health Sciences and Wellness, Biomedical Sciences & Health Regulation

**Campus/Location**: North Campus, Hybrid

**Salary**: $41.01 per hour

**What you will do**:
Under the direction and supervision of the Associate Dean, the Program Manager for the Health Information Graduate Certificate will provide academic, strategic, and administrative leadership for the program. The Program Manager will provide direction, support, and mentorship for professors/instructors to build, develop and deliver high-quality, relevant and engaging education in the field of Health Informatics. Additionally, the Program Manager will support student success in various forms including student recruitment and retention, strategic enrolment marketing and student performance issues. Additional duties and responsibilities may include:

- Supports & mentors new part-time faculty to integrate them into the college environment, at a level appropriate for a polytechnic institution
- Addresses staff performance issues in consultation with the Associate Dean
- Conducts initial investigations and begins the problem-solving process for disputes involving professors/instructors and students.
- Advises and counsels students to help them resolve problems and coordinates crisis management strategies for vulnerable students.
- Resolves student-related conduct and academic performance issues.
- Participates in external meetings as appropriate in alignment with the faculty’s strategic plan;
- Provides the following support to programs within their portfolio: academic decisions, student registration, appeals, in-class conflict resolution, academic standing and progression for the fall semester, grade challenge paperwork, answer questions from prospective students.

**What you bring to the role**:
**Education**

Masters in Health Informatics or related field is required.

**Experience & Skills**
- Previous experience in an academic environment
- Experience with curriculum design and building is preferred.
- Excellent listening skills, verbal and written communication skills and an ability to communicate and negotiate with people is essential.
- Experience working in a large team and with project-based work.
- Computer literacy essential; experience with software to support teaching, research, and administrative activities.

**What’s In it for you?**
- An opportunity to have an impact with a post-secondary institution, poised to do great things.
- Diverse, hard-working, committed team of people who care about each other.
- Tools and technology that will allow you to succeed at your job.
- Work /Life balance with extended health and dental benefits, and above-average days off due to Polytechnic closure schedules.
- Amazing perks
- Highly supportive work culture

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective Collective Agreements.

**Equity, Diversity and Inclusion**

Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.

**Accommodation**

Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will wor