Quality Assurance Supervisor

**Job Title - Quality Assurance Supervisor**

**About Bondi Produce & Specialty Foods**

Bondi Produce & Specialty Foods is Ontario’s leading foodservice distributor, fresh-cut processor and packer headquartered in Toronto with over 45 years of history. From our roots as a family-owned produce house, we’ve grown into a leading platform spanning Toronto, Ottawa, and Calgary. Bondi is on track to become Canada’s leading fresh produce distribution platform.

**The Role**:
The Quality Assurance Supervisor with working knowledge of the Safe Foods for Canadians Regulations, GFSI schemes (BRC/SQF/FSSC 22000), will be responsible to ensure compliance with all applicable regulations, foster a culture of quality and continuous improvement, and verify that systems are in control at the facility, shall assist in identifying and resolving food safety and quality issues.

**Key Responsibilities**:

- Act as a member of the team, enforcing and promoting Quality Management System (QMS).
- Implements corrective actions, coaches’ staff, and report deviations to Operations Manager and/or Production Supervisor.
- Manages HACCP/QMS documentation, audit preparation, and support system development and maintenance.
- Verifies sanitation and cleaning processes for premises, equipment, and housekeeping.
- Monitors production floor activities, including CCP verification, in-process documentation, metal detection, and chemical concentration checks.
- Executes microbiological sampling programs (food and environment) using aseptic techniques.
- Leads product recalls, new product launches, trials, and shelf-life studies.
- Participates in external audits (FSSC 22000, client, CFIA) and complaint investigations.
- Ensures adherence to safety standards and enforce through counseling and corrective action.
- Provides training on HACCP, FSSC 22000, GMPs, and customer requirements.
- Performs additional QA functions as directed, including:

- Record and on-site verifications
- Label approval/update
- QA hold/release
- Monthly audits
- Specification creation

**Qualifications**:

- Minimum 3 years as QA/FS Supervisor or 5 years as QA Technician.
- HACCP Certification required; SQF Certification preferred.
- Bachelor’s degree in Food Science, Food Technology, Animal Science, Biological Science, or Supply Chain/Operations required.
- Strong computer skills (Excel, Word, PowerPoint).

**Key Attributes for Success**:

- **Leadership & Coaching Skills** - Ability to mentor and motivate technicians and production staff to maintain high standards.
- **Regulatory Expertise** - Strong understanding of Safe Foods for Canadians Regulations and GFSI schemes (BRC/SQF/FSSC 22000).
- **Analytical Thinking** - Skilled in root cause analysis, problem-solving, and implementing effective corrective actions.
- **Attention to Detail** - Exceptional accuracy in documentation, audits, and compliance verification.
- **Communication Skills** - Clear and professional verbal and written communication with internal teams and external auditors.
- **Adaptability & Resilience** - Ability to work in a fast-paced environment, manage urgent issues, and adjust to changing priorities, at the same time, be able to work in cold environments (4°C) for extended periods.
- **Technical Competence** - Proficiency in microbiological sampling, HACCP/QMS systems, and in-house laboratory management.
- **Continuous Improvement Mindset** - Commitment to fostering a culture of quality and driving process enhancements.
- **Time Management** - Strong organizational skills to handle multiple tasks and meet deadlines.
- **Team Collaboration** - Ability to work cross-functionally with production, operations, and senior management.

**What We Offer**:

- Competitive base pay.
- A comprehensive benefits package.
- Dynamic working environment and a great place to work.

**Schedule**:

- 4 days in the week and 1 day in the weekend.
- Exposure to cold storage and production floor environments.
- Shift work, including evenings and weekends, may be required.
- Must adhere to PPE and safety protocols.

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Application question(s):

- Are you legally eligible to work in Canada?
- What is your current work authorization?
- Do you have experience working with GFSI schemes (BRC, SQF, or FSSC 22000)?
- How would you rate your proficiency in Microsoft Excel, Word, and PowerPoint?
- This role requires working 4 weekdays + 1 weekend day, and exposure to cold storage (4°C) for extended periods. Are you comfortable with this schedule and environment?
- What is your earliest available start date?

**Experience**:

- QA/FS Supervisor: 3 years (required)

Licence/Certification:

- HACCP Certification (required)
- Safe Quality Food Certification (preferred)

**Location**:

- Calgary,