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Dental Office Receptionist

3 weeks ago

Coquitlam, Canada CB Dental Studio Full time

Work Term: Permanent
- Work Language: English
- Hours: 32 to 40 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: Experience an asset
- or equivalent experience
**Work setting**:

- Private sector
- Health care institution, facility or clinic
**Tasks**:

- Greet people and direct them to contacts or service areas
- Obtain and process information required to provide customer service
- Record and relay information
- Schedule and confirm appointments
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Arrange teleconferences
- Calculate billing charges
- Provide directory assistance
- Perform data entry
- Provide customer service
- Perform basic bookkeeping tasks
**Computer and technology knowledge**:

- Electronic medical records
- Electronic scheduler
- Word processing software
- MS Office
- Social Media
- Accounting software
- Electronic mail
- Spreadsheet
- MS Excel
- MS Outlook
- MS Word
**Specialization or experience**:

- Specialized environmental skills and knowledge
**Security and safety**:

- Criminal record check
**Transportation/travel information**:

- Own transportation
- Willing to travel
- Travel expenses not paid by employer
**Work conditions and physical capabilities**:

- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
**Personal suitability**:

- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
- Maturity
**Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is your current field of study?
**Health benefits**:

- Dental plan
**Financial benefits**:

- Bonus
**Other benefits**:

- Free parking available
- Learning/training paid by employer
- On-site amenities
**Support for newcomers and refugees**:

- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
**Support for mature workers**:

- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers