Trail Camp Manager

**Who are we**: We are a fast-growing leader in children’s programming who offer high-quality bike and swimming lessons across North America. **Why you’ll love working at Pedalheads**: - You will:_- Gain leadership experience and growth opportunities that develop you for any future career- - Work with people in a fun, team environment where peer friendships often last a lifetime- - Work daytime hours outdoors with no weekend work (work in sunglasses and comfy attire)- - Inspire kids to believe in themselves. There is no feeling like it**The Opportunity**- Pedalheads Camp Managers are responsible for managing all activities at their respective camps- - You don’t have to be a bike expert because we provide training for our programs for you to get going in your new role- - WORK DATES:- March 18th - 22nd & March 25th - 28th- - HOURS:- The Park Royal South Camp Manager is required to be on-camp for 5 hours per day during camp days from 8:30am - 1:30pm.- - LOCATION / CAMP INFORMATION:- Our Park Royal South camp is a combined Trail & Swim program. This means the campers begin their day biking in the Trail program and then transition to Swim after a lunch break. The Trail program utilizes the parking lot in front of our swimming pool as a "Home Base" every day.- - WAGE:- $20.00 /hour**What you’d be responsible for** In addition to sharing your ideas on how we can grow, learn and build, in this role, you’ll also be: **Staffing**- Curriculum delivery - ensure Instructors are following Trail schedules, activities, skill development etc. as per the Trail Instructor Manual and Training- - Communicate directly with Regional Manager regarding questions/concerns about the program- - Mentor and motivate the Trail staff team, conduct daily huddle talk, create a fun and safe environment to work- - Deal with employee relations issues consults with Regional Manager or HR for further guidance- - Ensures payroll hours have been clocked in/out by staff weekly**Camp Operations**- Camp Leaders are in charge of all Pedalheads Trail programs at the camp- - Ensuring the transition from Trail to Swim is completed safely and smoothly- - Responsible for Trail camp phone for parents and Customer Care to reach campers in the Trail programs- - Responsible for overseeing and facilitating camp sign-in and sign-out each day, as well as making class switches when necessary- - Responsible for managing and maintaining camp equipment inventory i.e. first aid kits, tool kits, report cards- - Liaises with the staff and management at the facilities where the camp's "home base" camp is (if applicable)- - Communicates and regularly updates the Regional Manager and/or Camp Support team- - Prints weekly Pedalheads Trail class lists**Customer Relations**- Proactively engages with parents and children on camp- - Deals with any complaints in a timely manner and advises the Regional Manager of complaint/action steps taken/outcome- - Works with Customer Care throughout the season to advise of any customer events, changes, issues, registrations, etc.**Teaching and Training**- Will follow staffing guideline and, therefore, may teach in the Pedalheads Trail program depending on registration- - Attends Camp Leader Training sessions- - Familiarizes themselves with and teaches Instructors details of local trail systeM/Features around camp/weekly schedule of trail use- - Set-up and oversee Monday on-camp assessment**Skills, knowledge and experience** Here are some of the skills/ specifics and experience that are important for this role: - We are looking for people with experience managing, coaching, or supervising youths ages 13 through 24, preferably in a camp or sport environment.They will be dynamic leaders who bring out the best in their teams through mentorship, motivation, and hands-on leadership.- - Hold or willing to get a current Standard First Aid with CPR-C certificate.- - You have access to a bike and helmet and are able to ride a bike proficiently.**Ready to apply?** You do not want to miss out on this amazing opportunity **Our Commitment to Equity, Diversity, and Inclusion** Pedalheads is committed to creating and upholding a diverse, inclusive and equitable environment that is respectful and welcoming to everyone. We believe that the presence of many voices - from a variety of racial, cultural and religious backgrounds, political beliefs, ages, sexual identities and orientation, socio-economic backgrounds and physical and cognitive abilities - will make our programs and workplaces richer for all.