Assistant Hospitality Manager

2 weeks ago

Toronto, Canada Oliver & Bonacini Full time

Company Description

The Well sets the stage for meaningful experiences that draw people from down the street and across the globe to eat, shop, work, live and play in Toronto. Vibrant community spaces host a diverse collection of curated experiences, events and programming designed to spark discovery and ignite a sense of community.

**Job Description**:
Under the direction of the Hospitality Manager of The Well and Associate Director of Hospitality Services, the Assistant Hospitality Manager is accountable for supporting the day-to-day operations of the commissary including staffing, training, and the overall performance. The Well provides F&B services to all tenants of the building whether it be office catering, pantry service, online food delivery or lunch/grocery pick up.
- Communicates the vision to all team members and leads by example. Reinforces the O&B values daily and inspires the team with his/her exciting vision for the future
- Regularly monitors and achieves the O&B points of service
- Builds and maintains relationships with guests, team members and senior management alike
- Shows leadership in creating a culture that revolves around the experience and enjoyment of food and efficient service
- Demonstrates high personal integrity and takes every opportunity to promote the spectrum of services we offer
- Uses conflict/resolution and problem solving skills
- Assists with the tracking of sales, invoicing, and inventory
- Conducts briefings with service staff prior to each shift
- Supports scheduling and approving shifts
- Participates on Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed
- Ensures facility is well maintained and spotless at all times
- Additional duties as assigned or required

**Qualifications**:

- Post-secondary diploma/degree in Hospitality or related fields
- Minimum 2 years’ experience managing a team in Hospitality or related fields
- Quick service or office catering experience an asset
- Must possess strong verbal and written communication skills
- Team player

Additional Information

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