Inside Automation Sales Specialist

**Join Rexel: A Global Leader in Electrical Distribution**

Rexel is a world leader in the electrical distribution market, operating in 18 countries and leveraging a network of 1,950 branches and 27,000 employees. We provide innovative electrical solutions and equipment for the industrial, residential, and commercial sectors. As the energy industry evolves, our business is transforming alongside it. This change is driven by you—our fresh thinkers, innovators, and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customers, and stakeholders alike. Together, we are building sustainable performance and shaping a better future.

Rexel Canada operates under five distinct banners**:Rexel Atlantic, Rexel Utility, Westburne, Nedco and LTL**.

**Westburne** is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry, and we go above and beyond to help our customers and partners grow.

**What You Will Do With Us**

As the **Inside Automation Sales Specialist** at **Mississauga**, you are in direct contact with customers, suppliers and employees at the Business Unit to effectively resolve concerns and ensure maximum customer satisfaction. Reporting to the National Service Centre Automation Manager, you are responsible for coordinating & troubleshooting activities, taking ownership of problems and delivering solutions.

**How You Will Thrive With Us**
- You will processes quotations, review specifications, and offering substitute products where appropriate. Recommend products and system configurations, provide software support and process repairs
- You will assess job requirements and verify stock availability of orders. Offer alternative non-stock items depending on specifications. Offer pricing terms in accordance with established margins and source with existing suppliers to obtain price and delivery terms for non-stock items.
- You will sell, market, promote, demonstrate product and increase business through product sales to new customers and through additional sales to existing customers
- You will establish and maintain customer relationships. Learns and evaluates customer operations to aid in identifying customer objectives, requirements and preferences.
- You will process telephone orders by quoting product prices, delivery specifications and payment terms and by offering substitute products where appropriate
- You will prepare quotations and delivery information, offer product knowledge and information to customers and coordinates details of delivery according to scheduled times and commitment dates
- You will achieve and maintain technical capabilities at required levels, vendor seminars and training schools to enhance and maintain personal and product knowledge.
- Other duties as assigned.
- You will be a Brand Ambassador, by building brand recognition while supporting sales initiatives and enhancing customer experiences. You will consistently ensure that our corporate image is reflected.

**Who Are You**
- You have a College diploma or degree in Engineering or a minimum of three (3) years related experience in the industry, or the equivalent combination of education and experience
- You have the ability to read instructions and memorandums and interpret product specifications sheets.
- You have the ability to write routine reports and correspondence to customers.
- Ability to speak effectively over the telephone providing product knowledge and information.
- You have knowledge of AS400 Computer System an asset.
- You have the proven ability to communicate effectively and build customer relationships
- You have the ability to prioritize multiple tasks and work well under pressure while maintaining a good attitude
- You have strong interpersonal & organizational skills and an ability to impart knowledge

**What We Offer**:

- Our employees enjoy a positive work-life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges.
- We provide competitive compensation, comprehensive benefits plans, and pension plans, along with a remarkable range of career opportunities—whether advancing in your current field or exploring something entirely new. If you’re motivated, we’ll help you find the career path that suits you.
- Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills.

**What Is Next?