Program Coordinator

**YMCA of Three Rivers**

**Program Coordinator - IWF Program (Immigrant Services)**

***CONTRACT - Full-Time **START DATE: ASAP**

***HOURS: 37.5 hours per week (evenings and weekends as required)**

**LOCATION: Waterloo Region, ON - ability to work remotely**

**APPLICATION DUE: This posting will remain up and active until filled.**

Do you have a passion for working in a multi-cultural environment supporting newcomer women their way through employment in the skilled trades? Do you enjoy making connections in the community with employers and newcomers? Are you passionate about giving back to community, motivated by work that is truly meaningful and contributes to building a strong, vibrant, healthy, and inclusive community? Are you a self-starter and unafraid to roll up your sleeves and do the work that needs to be done?

**If so, you may be the person we are looking for**

YMCA of Three Rivers is one of the community’s largest non-profit organizations. We are dedicated to the enrichment of our communities through the development of people and families. Through our work, we foster belonging and wellbeing, and dedicate ourselves to building a healthy and vibrant community every day.

**What you will do**

As a Program Coordinator you will be responsible for successful delivery of the program -ensuring goals, outcomes and client satisfaction. You will be involved in providing training on employment-readiness training and supports, occupational skills training, entrepreneurial skills development, customer care, violence against women education, information and referral to address social and equality issues, systems navigation and supportive counselling for women experiencing abuse. You will be involved in the day-to day operations of the program delivery, conduct a needs assessment to assess the client’s needs and also to ensure that the client has required readiness to attend the program. You will maintain accurate records of various program related resources, participants and volunteer and also manages the proper filing system of the client’s files while maintaining client’s confidentiality. You will monitor, evaluate & measure the program outcomes and prepare accurate monthly, quarterly and annual narrative reports and collect the required statistics on program progress meeting the timelines. You will organize information sessions as per the need of the clients and the program by inviting guest speakers from community and government agencies. You will provide information, orientation to the clients and make appropriate referrals to the other YMCA programs, community and government services. You might be needed to revise the curriculum on the basis of the changing needs and feedback of the clients for the program improvement. Outreach for the program promotion, and participants’ recruitment while following the protocols. Lastly you will make sure best practices are followed at all the times.

**What you will bring.**

A background in facilitating workshops for groups and employment counselling will be an asset. Ability to facilitate group conversations on a variety of online platforms such as Zoom, GoToMeeting, MS Teams. Proficient in internet navigation, use of social media and comfort level in working with MS Office is a must.

**What you will gain.**

You will join a dynamic team and an organization that has massive impact across our community. You will be joining a local organization but you will also be part of a global movement. Your work will have impact and the community we all call home will be a little better every day because of you. You will also be eligible for a free YMCA membership, Training & Development opportunities, employee referral bonus and the employee assistance program.

**Additional information.**

We encourage Women, Black, Indigenous, People of Colour, 2SLGBTQ+ individuals, people with diverse abilities, members of ethnic minorities and faith groups, foreign-born residents, and veterans to apply. Applicants will not be discriminated against based on race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, ability, ancestry, veteran status, medical condition or any protected group.