Creative Services, Multimedia Supervisor

**Salary**:

- $107,061 to $125,949

**Closing Date**:

- 2025-10-07

**Classification**:

- UNI-09

**Reference number**: RF-14291
- **Multimedia refers to video, audio or photography products and projects**

**About CSE**:
The Communications Security Establishment (CSE) is Canada’s agency responsible for foreign signals intelligence, cyber operations and cyber security.

CSE is committed to fostering a culture of equity, diversity and inclusion. This isn’t just an ideal, it’s crucial to our mission.

Become part of our team and you’ll understand why CSE is the most important organization you’ve never heard of (YouTube).

**Job summary**:
Are you a collaborative leader with a passion for multimedia and visual communications? We’re looking for a creative and strategic professional to join our team and bring our multimedia projects to new heights. In this role, you’ll:

- Lead and inspire a talented team by setting clear goals and encouraging quality and productivity while maintaining service standards.
- Shape the strategic direction of our team by defining and developing short and long-term goals and objectives in collaboration with management.
- Manage high-priority multimedia projects, overseeing timelines, deliverables, and approvals to ensure successful outcomes.
- Innovate by keeping your team informed on the latest industry tools and technologies and implementing a strategic vision.
- Advise and recommend best practices, resources, and policy requirements related to visual communications, presenting to senior management and clients.
- Foster collaboration with internal clients, colleagues and partners, ensuring seamless production and approval processes.
- Ensure compliance with relevant policies and legislation, keeping senior management informed of any changes that may impact our work.

Join our team committed to excellence in multimedia production and visual communications. Your leadership and expertise will help shape the future of our team and enhance CSE’s visual communications activities.

**Salary**:
To find out more about our salary scale, vacation allowances and benefits (health, dental and pension plans, etc.) visit the Compensation page on our website.

**Area of selection**:
Open to Canadian citizens.

**Location**:
Ottawa, Ontario. CSE has two accessible facilities. Flexible work arrangements, including telework for a portion of the work week, may be possible.

**Conditions of employment**:
A valid Enhanced Top Secret (ETS) security clearance is a condition of employment that must be met before an offer can be made.

More information about our hiring and security processes can be found on our website.

**Essential qualifications**:
In order to be considered, your cover letter must clearly explain how you meet the following education and experience requirements.

**Education**:
You must have either one of the following:

- A university degree in a field related to the position, such as Communications, Journalism, Public Relations, Marketing Fine Arts, Computer Science, Multimedia, Animation, Graphic Design or Visual Communications, or
- A diploma in a field related to the position (as above) along with relevant experience in the field of communications.

**Note**: The educational program must be recognized in Canada, and you must be able to provide proof of education credentials.

**Experience**:
Recent* experience in the following:

- Recent* experience using multimedia tools and software to create a variety of high-quality multimedia projects, with a focus on video and photography projects, tailored to client needs.
- Recent* experience providing advice and recommendations to management on projects and team resources (i.e. tools, equipment, staff, etc.) to be successful.
- Experience coaching and mentoring team members, and/or leading working groups or project teams, including managing workload and daily operations and, assigning requests as well as monitoring and reporting on team performance.
- Experience managing multimedia projects, with a focus on video and photography, from concept planning to final delivery, including setting objectives, researching ideas, developing proposals, and overseeing all aspects of the project.
- **Note**: For the purposes of this hiring process, “recent” is defined as experience having normally been acquired within the last two (2) years.

**Official language requirements**:
Bilingual imperative: CBC/CBC

**Competencies**:
**Technical competencies**:

- Information Gathering and Analysis
- Multimedia
- Knowledge of Communications Principles and Practices

**Behavioural competencies**:

- Cognitive thinking skills
- Interactive communication
- Service

**Leadership competencies**:

- Achieving results
- Collaboration
- Lead and motivate

**Assets**:
Assets are “nice-to-have” expertise and skills we’re interested in. They may be used to identify which team you could best complement, or they may be invoked as a volume management strategy.

**Asset experie