Issues Coordinator

**Job Information**

Job Requisition ID: 65844
Ministry: Health
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: 2 Permanent Positions
Scope: Open Competition
Closing Date: January 15, 2025
Classification: Program Services 3 Market Adjustment

**Salary**: $2,626.89 to 3,448.73 bi-weekly ($68,562 - $90,012/year)

The Ministry of Health is building a more resilient and sustainable health care system that can support Albertans getting care when and where they need it, while responding to system-wide health challenges, improving health outcomes, and maintaining fiscal responsibility. The ministry supports Albertans’ health and well-being throughout their lives by protecting public health and promoting wellness; coordinating and delivering safe, person-centered, quality health services; health system planning and capital infrastructure planning; supporting innovative information management and technologies; regulating health care; and funding the health system.

The Department of Health establishes the Government of Alberta’s strategic direction for health, including advising government on health policy, legislation and standards, and public health concerns; monitoring and reporting health system performance; setting policies and priorities for the electronic/digital health environment; and providing oversight and ensuring accountability across the health system.

For further information, visit the ministry website at

We are seeking two dynamic and highly organized Issues Coordinators to join our Finance & Capital Planning division. Reporting directly to the Executive Director, you will play a pivotal role in managing critical and emerging issues and producing high-quality written correspondence to both Albertans and senior offices, ensuring effective communication and issues management for the branch. As the Issues Coordinator, you will collaborate with both internal and external stakeholders to assess issues, prioritize, write, and edit responses, and develop appropriate actions to ensure the efficient delivery of Ministry programs and frameworks.

**Role Responsibilities**:
One role reports to the Executive Director, Corporate and Capital Planning and one role reports to the Executive Director, System Planning. This role is responsible for working closely with the branch management team and supporting the achievement of departmental goals by providing coordination, strategic input, and effective communication solutions. You will ensure operational efficiency, oversee the management of issues, produce high-quality communications products, such as written responses and briefing notes, and contribute to a collaborative work environment. If you are a proactive problem-solver with excellent communication skills and the ability to manage multiple projects, we want to hear from you

**The job responsibilities include**:

- **Branch Management Support**:

- Participate in branch management team activities, identifying and prioritizing risks, challenges, and opportunities.
- Recommend strategies to support the branch in achieving successful outcomes.
- Research trends, identify best practices, and provide assessments on their impact and implementation.
- Prepare weekly branch situation reports, highlighting priority issues and key information.
- **Communication Liaison**:

- Serve as the primary communication liaison for the branch, managing both internal and external inquiries.
- Establish and implement effective communication and information management processes to streamline information flow.
- Write internal and external correspondence or review correspondence drafted by other branches for content, alignment with priorities, and strategic positioning.
- Maintain the branch’s standard messaging repository.
- **Operational Planning & Reporting**:

- Support operational planning and monitor progress against branch operational goals.
- Provide regular updates to the branch management team on performance measures and operational targets.
- Track progress on key initiatives and manage reporting deadlines.
- Assist in the development and review of branch operational plans and quarterly reports.
- **Issue Management & Strategy**:

- Remain informed about ministry and department issues, proactively identifying potential risks.
- Provide research and analysis on issues affecting the branch and develop strategies to resolve them.
- Anticipate and identify emerging issues keep the Executive Director apprised of these issues.
- Ensure the timely and effective resolution of issues impacting the branch.

**Role Responsibilities Contd.**:

- **Leadership & Coordination**:

- Provide guidance on performance management, business continuity planning, and other recurring processes.
- Track action items, ensuring follow-up and accountability across the leadership team.
- Represent the branch on relevant departmental committees and working groups.
- **Other Responsibilities**: