Customer Support Specialist

1 week ago

Regina, Canada We An-Ser Full time

**Immediately hiring Full Time Customer Support Specialists at We An-Ser Communications Group**

What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the position for you Every interaction is an opportunity to help a customer feel valued, respected, and taken care of. We're looking for people who are detail oriented, motivated, and compassionate to fill these important positions.

Customer service experience is a plus, but not required.

**This is an **in office p**osition.**

Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call centre tools to help properly prioritize customer needs. We are an inbound call centre only. We do not perform any outbound telemarketing or hard sales calls.

To be successful in this role, you must have:

- A welcoming voice with an upbeat tone
- Strong command of the English language with good spelling and grammar
- Computer skills in a Windows based environment
- Good attendance
- The ability to type 40 words per minute or more

**Compensation**: $17 per hour

**Shifts Offered**:

- Full Time
- 7:30AM-7:30AM
- 7 days on, 7 days off rotation

**Our Benefits for Full Time Employees Include**:

- RRSP with company matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off

**Benefit Conditions**:

- Waiting period may apply
- Only full-time employees eligible

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