Library Assistant 2

Chatham-Kent Public Library (CKPL) has an opening for a casual call-in Library Assistant 2.

This position will include testing as a part of the recruitment process.

Job description

The Library Assistant 2’s primary responsibility is to assist with the daily operations of the branch to provide information resources and services to CK communities. The Library Assistant 2 will be responsible for assisting with circulation services, reference assistance, reader’s advisory, community programming and outreach services, monitoring daily operations and reporting monthly site activities.

Essential responsibilities

Demonstrate Chatham-Kent’s core values and competencies

**Circulation**: place holds and renew material; register and renew patrons, edit borrower records; collect fines and other payments; check materials in and out; complete or assist patrons in completing interlibrary loan, purchase suggestion and literary angels forms

**Collections maintenance**: access returned materials; sort/prepare material for shelving; identify gaps in local collections; assist with assembling and shipping rotations to branches and deposit libraries

**Outreach and programming**: assist with display and promotion of library resources and materials; assist with implementation of local programming; represent library at events and local organizations

**Reference services**: provide reader’s advisory assistance; assist with online catalogues, library website, online accounts, computer stations, microform machines, photocopiers/printers/scanners, mobile devises, wireless access

Assist with the collection of monthly statistics and reporting

Actively participate in Municipal and Library training

Follow standard policies, procedures and practices

Assist with monitoring cleaning and office supplies and request replacements when needed
Demonstrate the Library’s mission, vision and values through day-to-day activities.

Assist with the marketing and promotion of resources and services

Essential qualifications

College diploma (minimum of two years)

Minimum two years public service experience preferred

Ability to communicate with the public, staff and administration in a clear, friendly and effective manner that encourages dialogue and interaction

Demonstrated excellent customer service skills, exhibiting courtesy, sensitivity and responsiveness in behaviour and tone when interacting with patrons and staff

Awareness of Library resources and services

Ability to express self to others in a way that conveys information accurately and consistently both written and verbal

Strong problem solving skills that promote solution based resolution

Strong organizational skills required

Basic information literacy skills

Proficient in the use of integrated library systems for circulation and cataloguing functions

Intermediate Internet and research skills

Strong computer skills, specifically Microsoft Office (Word, Excel, PowerPoint, Outlook) (or other similar software program)

Other qualifications

Previous library experience, preferably in a public library, an asset

Previous experience in a customer service setting an asset

Previous experience working with children an asset

Certifications, memberships, licenses

Work environment/hours of work

This position will work indoors

This position works weekday, afternoon, evening and weekend hours

COVID-19 Vaccination

The Municipality of Chatham-Kent no longer requires a COVID-19 vaccination as a condition of employment. Although it is not mandatory to be vaccinated, it is highly encouraged.

Driver’s licence/vehicle requirements

Because this position would be required to travel, a valid Province of Ontario driver's licence with a reliable motor vehicle is necessary.

Background check

Essential physical and/or safety requirements

Physical stamina, flexibility, good physical health and the ability to lift 11.4 to 15.9 kilograms (25 to 30 pounds) are a necessity, as is the ability to stand for extended periods of time, bend, kneel and reach

**Bending**: frequent stooping, twisting, kneeling, crouching, squatting (4.05 to 13.64 kgs or 10 to 30 lbs) (retrieving items, programming, shelving materials, processing materials)

**Walking**: constant walking on level surface (movement around library)

**Reaching**: constant handling (up to 4.05 kgs or 10 lbs) (books, binders, supplies, shelving material, circulating/processing material)

**Standing**: frequent standing inside (working at circulation desk; work outside/outreach)

**Hands**: frequent gripping, mousing; constant frequent fine finger dexterity (up to 4.05 kgs or 10 lbs) (keyboarding, lifting books or other papers; circulation; features on the computer)

**Benefits**:
This casual call-in position will 15% in lieu of benefits upon completion of a 300 working hours probationary period, as per the CUPE 12.2 collective agreement. This position will receive vacation and statutory benefits in accordance with Employment St