Library Assistant 2

**External Posting**

Chatham-Kent Public Library (CKPL) has an opening for a permanent Casual Library Assistant 2.

**Job description**

The Library Assistant 2’s primary responsibility is to assist with the daily operations of the branch to provide information resources and services to CK communities. The Library Assistant 2 will be responsible for assisting with circulation services, reference assistance, reader’s advisory, community programming and outreach services, monitoring daily operations and reporting monthly site activities.

**Essential responsibilities**
- Demonstrate Chatham-Kent’s core values and competencies
- Circulation: place holds and renew material; register and renew patrons, edit borrower records; collect fines and other payments; check materials in and out; complete or assist patrons in completing interlibrary loan, purchase suggestion and literary angels forms
- Collections maintenance: access returned materials; sort/prepare material for shelving; identify gaps in local collections; assist with assembling and shipping rotations to branches and deposit libraries
- Outreach and programming: assist with display and promotion of library resources and materials; assist with implementation of local programming; represent library at events and local organizations
- Reference services: provide reader’s advisory assistance; assist with online catalogues, library website, online accounts, computer stations, microform machines, photocopiers/printers/scanners, mobile devises, wireless access
- Assist with the collection of monthly statistics and reporting
- Actively participate in Municipal and Library training
- Follow standard policies, procedures and practices
- Assist with monitoring cleaning and office supplies and request replacements when needed
- Demonstrate the Library’s mission, vision and values through day-to-day activities.
- Assist with the marketing and promotion of resources and services

**Essential qualifications**
- College diploma (minimum of two years)
- Minimum two years public service experience preferred
- Ability to communicate with the public, staff and administration in a clear, friendly and effective manner that encourages dialogue and interaction
- Demonstrated excellent customer service skills, exhibiting courtesy, sensitivity and responsiveness in behaviour and tone when interacting with patrons and staff
- Awareness of Library resources and services
- Ability to express self to others in a way that conveys information accurately and consistently both written and verbal
- Strong problem solving skills that promote solution based resolution
- Strong organizational skills required
- Basic information literacy skills
- Proficient in the use of integrated library systems for circulation and cataloguing functions
- Intermediate Internet and research skills
- Strong computer skills, specifically Microsoft Office (Word, Excel, PowerPoint, Outlook) (or other similar software program)

**Other qualifications**
- Previous library experience, preferably in a public library, an asset
- Previous experience in a customer service setting an asset
- Previous experience working with children an asset

**Certifications, memberships, licenses**

**Work environment/hours of work**
- This position will work indoors
- This is a casual call-in position with no guaranteed hours
- Casual call-in positions will be required to work at any of the 11 library branches throughout Chatham-Kent.
- This position works weekday, afternoon, evening and weekend hours

**COVID-19 Vaccination**

The Municipality of Chatham-Kent no longer requires a COVID-19 vaccination as a condition of employment. Although it is not mandatory to be vaccinated, it is highly encouraged.

**Driver’s licence/vehicle requirements**

Because this position would be required to travel, a valid Province of Ontario driver's licence with a reliable motor vehicle is preferred.

**Background check**

**Essential physical and/or safety requirements**
- Physical stamina, flexibility, good physical health and the ability to lift 11.4 to 15.9 kilograms (25 to 30 pounds) are a necessity, as is the ability to stand for extended periods of time, bend, kneel and reach.
- Bending: frequent stooping, twisting, kneeling, crouching, squatting (4.05 to 13.64 kgs or 10 to 30 lbs) (retrieving items, programming, shelving materials, processing materials)
- Walking: constant walking on level surface (movement around library)
- Reaching: constant handling (up to 4.05 kgs or 10 lbs) (books, binders, supplies, shelving material, circulating/processing material)
- Standing: frequent standing inside (working at circulation desk; work outside/outreach)
- Hands: frequent gripping, mousing; constant frequent fine finger dexterity (up to 4.05 kgs or 10 lbs) (keyboarding, lifting books or other papers; circulation; features on the computer)

**Benefits**

This permanent position has an hourly wage of $25.010 to $27.130 and will receive 15% in-l