Accounts Receivable Supervisor

With a history spanning more than seven decades, Communications & Power Industries’ thousands of products have impacted people’s lives in numerous unseen ways every day. Our highly engineered products serve as the backbone of modern-day commercial and military communications systems, aid in the treatment of cancer, assist in diagnosing medical conditions, support and protect soldiers, sailors, and pilots, empower scientific discoveries and space exploration, help ensure the safety of imported foods and materials, and much more.

CPI is headquartered in Palo Alto, California and is a global manufacturer of electronic components and subsystems. We have manufacturing locations in the United States, Canada, Europe, and Asia. With a heritage of technological excellence, our team serves customers in the communications, defense, medical, industrial, and scientific markets.

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**YOU WILL BE ACCOUNTABLE FOR**:

- Collections Management
- Implement and oversee effective collection strategies.
- Monitor and manage overdue accounts.
- Resolve client billing issues and disputes.
- Credit Management:

- Evaluate and establish credit limits for new and existing customers.
- Monitor customer credit balances and work with the credit department to address any issues.
- Team Leadership:

- Manage and lead the accounts receivable team.
- Provide guidance, support, and training to team members.
- Set performance goals and monitor team performance ensuring departmental goals are achieved.
- Motivate, coach, share best practices, provide direction, and enforce policies and standards to ensure the team achieves departmental goals and objectives.
- Participate in setting the strategy for the team, ensuring the team goals are aligned with the broader organization.
- Process Improvement:

- Identify opportunities for process optimization and efficiency.
- Implement best practices to enhance the accounts receivable function.
- Collaborate with other departments to streamline workflows.
- Customer Relationship Management:

- Foster positive relationships with clients.
- Address client inquiries and concerns related to accounts receivable.
- Collaborate with sales and customer service teams to resolve issues.
- Maintain oversight of daily workflows along with assignments as necessary to ensure requested transactions are handled within expected turnaround times.
- Reporting and Analysis:

- Generate regular reports on accounts receivable performance.
- Analyze trends and metrics to identify areas for improvement.
- Provide recommendations for process enhancements.
- Includes but is not limited to account reconciliations, account balancing, journal entries, disbursements, refunds, write-offs, direct debits, and returned payments.
- Cash Application:

- Reconcile discrepancies between invoiced amounts and received payments.

**YOU ARE THE RIGHT PERSON FOR THIS JOB IF YOU HAVE**:

- Demonstrated experience with the ability to lead, motivate and inspire employees to perform at their highest levels to achieve departmental goals and objectives.
- Strong organizational planning, decision-making, execution and proven analytical skills required
- Ability to work under pressure, using tact, discretion, and good judgment to respond to all requests professionally and courteously.
- Possess excellent verbal and written communication skills.
- Proficient MS Office skills (Word, Excel, PowerPoint);
- Experience with ERP system; (JDE an asset)
- Demonstrated ability to build and foster teamwork and relationships.
- Ability to work in a fast-paced environment.

**EDUCATION & EXPERIENCE**:

- University Degree or College Diploma (Finance, Business, or Technology preferred), or three to five years related experience, or equivalent industry experience.
- CCP designation preferred.
- Must be able to meet all CGD requirements._

**WHAT WE OFFER**:
Whether you are a seasoned professional or just embarking on your career, CPI is an ideal place to expand your knowledge and expertise. We cultivate a healthy, dynamic, and team-oriented environment that empowers our employees to develop, create and deliver innovative, reliable technology solutions to power, connect, protect, and support a better tomorrow.

We offer our employees an attractive compensation package with competitive salaries and comprehensive benefits, including health and wellness programs, career development, generous retirement savings plan with company match and more

**WHO WE ARE**:
We value the unique and diverse skills, qualities, and backgrounds that each employee brings to CPI, and we respect each employee as an integral member of our growing team. CPI is committed to providing equal employment opportunities for all current and prospective employees, as well as to promoting a culture of inclusion and respect for everyone. We celebrate the innovation that diversity creates in the work environment, and we recognize that each employee brings their own unique capabilities, experiences, an