Scheduling & Office Production Assistant

1 week ago

Lethbridge, Canada Timber-Tech Truss Inc. Full time

POSITION: Scheduling & Office Production Assistant

REPORTS TO: Production Manager

**Role Profile**

Full time responsibility to enhance the service experience for our Builder Partners and Dealers when choosing Timber Tech Truss as a preferred EWP and Truss supplier. To assist the production team through effective and continual communication. Assist with increasing efficiency of procedures and process flow through the production process.

**Position Description**
- Coordinate deliveries and customer pick ups in a timely and organized fashion
- Update Builder Partners on any significant schedule changes
- Assist Production Manager when required
- Prepare Yard and Delivery site packages
- Upload delivery photos using Motive and Mitek Management
- Work with Sales on a regular basis, communicating builder requests and issues
- Coordinate internal transfers between company locations when necessary
- Communicate with the Fleet supervisor on Truck Maintenance
- Keeping detailed notes within Management when delivery dates are changed

**Skill, Knowledge, Experience and Traits required to ensure success in this role**:

- Team approach to customer service experience
- Self-Motivated
- Able to work with a large team and as an individual
- Adaptable to changing processes
- High attention to detail
- Good organization skills
- Proper PPE knowledge

Pay: $21.00-$22.00 per hour

Schedule:

- Monday to Friday

Work Location: In person

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