Medical Office Assistant

1 week ago

Lethbridge, Canada Dr. George Goucher, Urologist Full time

**Job Overview**

I am seeking a dedicated and organized Medical Office Assistant to join my practice. In this role, you will be the first point of contact for patients and play a vital role in ensuring the smooth operation of our medical office. You will be responsible for managing front desk activities, maintaining patient records, and providing exceptional customer service in a fast-paced environment. Familiarity with medical terminology and electronic medical records is essential for success in this position.

**Responsibilities**
- Greet patients and visitors warmly, ensuring a welcoming atmosphere at the front desk.
- Manage phone systems effectively, answering calls promptly and addressing inquiries or directing them to the appropriate staff members.
- Schedule appointments and manage the calendar for healthcare providers using software.
- Maintain accurate patient records, including updating electronic medical records and ensuring compliance with privacy regulations.
- Assist with billing and insurance verification processes as needed.
- Collaborate with clinical staff to ensure seamless patient flow and communication within the office.
- Provide support in maintaining office supplies and equipment, ensuring everything is well-stocked and functional.

**Experience**
- Previous experience in a medical office or dental office setting is strongly preferred, although unit clerks may also be consdered.
- 5+ years of total Canadian work experience of any kind a must.

Join our team as a Medical Office Assistant where you can make a difference in the lives of patients while advancing your career in the healthcare field

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

Work Location: In person

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