Medi-spa Client Services/front Desk

1 week ago


Halifax, Canada DermaEnvy Skincare Full time

**POSITION: CLINIC CLIENT SERVICES/FRONT DESK (10-12 hours/week)**

BASED IN BAYERS LAKE, HALIFAX, NOVA SCOTIA

**About You**

You are enthusiastic, personable, accountable, professional, motivated, flexible, and positive.

**The Shifts**

Must be willing and available to work Saturdays from 10am-4pm and 1-2 weeknights from 4pm-7pm. May have additional shifts available during the holiday season, as well as covering for vacations.

**Role Responsibilities**
- Taking bookings for the service providers
- Accommodating clients
- Following specific, outlined procedures
- Performing daily tasks
- Maintaining professional phone etiquette
- Welcoming clients upon arrival
- Ability to handle multiple incoming calls and clients at one time
- Performing transactions and handling cash
- Educating clients regarding particular services and expectations
- Attending required departmental meetings
- Complete client call backs and outbound calls to clients.
- Perform tasks to ensure clinic is clean and client-ready.

**Qualifications & Experience**
- Customer Service Experience
- Previous Experience handling cash/till is an asset.
- Previous experience in the service industry is an asset.
- Previous experience in a retail environment is an asset.

**Knowledge, Skills & Abilities**
- Computer/iPad proficiency & quick learner
- Strong phone etiquette
- Familiar with spa software such as Zenoti
- Ability to multi-task, i.e. booking appointments for numerous clients, answering phones
- Ability to perform transactions and handle cash accurately
- Ability to problem solve
- Willingness to learn about our retail product lines.
- Minimal physical requirements

**Job Types**: Part-time, Casual

Pay: From $16.50 per hour

Expected hours: 10 - 12 per week

**Benefits**:

- On-site parking
- Store discount

Flexible language requirement:

- French not required

Shift:

- 4 hour shift
- 8 hour shift
- Evening shift

Work days:

- Every Weekend
- Monday to Friday

Work Location: In person



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