Buyer's Assistant

5 days ago

Hamilton, Canada Oliver Jewellery Full time

**About Oliver Jewellery**:
Oliver Jewellery, a household name in Ontario, has been a trusted presence in the industry for over 50 years. Renowned for our integrity, reliability, and unwavering commitment to customer satisfaction, our family-run business has solidified its position as a leading buyer of gold, silver, precious metals, high-end watches, luxury handbags, and other valuable accessories from the public. Additionally, Oliver's offers loans against jewellery, providing valuable financial solutions to our clientele. Our iconic advertising campaigns have further cemented our reputation, making us a recognizable and respected brand across the province. With six established locations in the Greater Toronto Area (GTA) and our recent expansion into Hamilton, Oliver Jewellery continues to uphold our tradition of excellence in service and professionalism.

**Position Overview**:
Oliver Jewellery is excited to announce an opportunity for a motivated individual to join our team as a Buyer's Assistant at our new Hamilton location at 86 Mall Road. As a Buyer's Assistant, you will play a crucial role in assisting with various tasks essential to the smooth operation of our store. This position requires someone who is detail-oriented, organized, and able to thrive in a fast-paced environment. While the duties may vary day-to-day, the Buyer's Assistant primarily supports the buyer in managing cash, sorting & bagging jewellery, entering transactions into our computer software, and providing excellent customer service.

**Responsibilities**:
Cash Management:

- Count cash in the morning and reconcile with the previous day's total.
- Balance cash at the end of the day with daily transactions.
- Monitor cash needs during buy negotiations and ensure availability for the buyer.

Inventory Management:

- Sort jewellery by karat and purity, checking stamps and conducting tests as necessary.
- Use our Entrupy authentication system to ensure authenticity of bags and accessories.
- Proficiently handle watch inventory including opening watches, changing batteries
- Removal of stones from jewellery settings.

General Customer Service and Administration:

- Bag purchases and assist buyers with transactions.
- Enter all purchases into the pawning system accurately.
- Process pawns and pickups with customers, coordinating with the buyer as needed.
- Maintain store cleanliness and ensure all supplies are stocked.
- Organize holds, repairs, and invoices for pick-up days, ensuring all accompanying items are included.
- Prepare and handle holds for transport on pick-up days.
- Answer phones and provide assistance to customers as required.

**Requirements**:

- Availability to work six days per week (Mon-Sat) during store operating hours, from 10:00 AM to 6:00 PM.
- Possession of a valid driver's license.
- Strong organizational skills and attention to detail.
- Excellent communication and customer service abilities.
- Ability to multitask and work efficiently in a fast-paced environment.
- Prior experience in a similar role or in the jewelry industry is an asset.

**Compensation**:
The annual compensation for this position is $60,000.

**How to Apply**:
Join Oliver Jewellery and become part of a team dedicated to providing exceptional service and value to our customers

Pay: $60,000.00 per year

Work Location: In person

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