Program Coordinator

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Educational Programming, Level A

Job Title

Program Coordinator

Department

Career and Professional Programs | Extended Learning

Compensation Range

$4,970.92 - $7,141.92 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

January 12, 2025

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

This position is expected to be filled by promotion/reassignment and is included here to inform you of its vacancy at the University.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

Extended Learning (ExL) continues the long tradition of continuing education at UBC through the delivery of professional programs. Extended Learning works with UBC faculties, units and the wider community to provide flexible career
- and life-enhancing education programs to diverse learners. It is part of our mandate to share UBC excellence in academics, teaching, and research and strengthen our contribution to learners, society, industry, and government.

The ExL Program Coordinator provides leadership in the maintenance and the successful delivery of organizational coaching certificate, micro-credential programs, and related educational offerings within a revenue generating operation. Responsible for developing and managing the logistics surrounding the overall planning, design, curriculum development, facilitation, assessment and delivery of blended and online organizational coaching programs and courses. Works directly with the Program Director, Program Leader, Program Advisor and other stakeholders in the organizational coaching community in the areas of coaching, equity, diversity, and inclusion, online learning, adult learning, instructional design, curriculum development, and, virtual technologies, and administrative processes and strategies. The Program Coordinator is also responsible for operational requirements and decision-making within new business development thereby enabling the team to create profile and visibility with both the community and industry.

Organizational Status
The Program Coordinator reports to the Program Leader, UBC Extended Learning Career and Professional Programs, and under the general direction of the Program Director and works collaboratively within UBC Extended Learning and across UBC to promote excellence in the delivery of organizational coaching programs.

Work Performed

Oversees the communication of organizational coaching program’s strategic planning, design, development, implementation, maintenance and administration of in-person, blended and online certificates and courses by optimizing student and educator experiences and through ongoing and timely communication with program stakeholders.
- Partners with Program Leaders supporting coordination of resources to support participant activities, ranging from tracking participant submissions, creating participants groups, allocating program team resources, updating and upgrading participant-facing materials and logistics.
- Consults with internal and external stakeholders, conducts market scans, surveys and needs assessments to retain existing students and attract new students.
- Provides recommendations, implements and continually improves technology-enhanced learning through online learning management systems and virtual technologies.
- Provides leadership in the development and maintenance of program-level processes and procedures within and across programs, such as Instructor Information HUB (IIHUB) content and resources.
- Collaborates with the programming team to develop strategic and collaborative partnerships with UBC faculties, departments and unit, professional associations and organizational sectors both locally and globally.
- Collaborates with ExL Marketing team to develop marketing strategy across multiple channels and create program and course descriptions.
- Develops relationships on campus and in the external community, acting as a program liaison and first point of contact.
- Oversees student enrolment levels with regard to course offerings and course cancellations.
- Analyses and oversees the development of policies, systems and organizational practices to support the delivery of progra