Account Manager

JMJ TOP EXPERTS is a large reputable and leading custom stone and solid surface manufacturers and cabinets supplier in Western Canada specializes in the fabrication and installation of beautiful Nature stone, engineered quartz, Tile, and Porcelain products.

Our commercial projects including YYC international Airport, Hotels, Schools, The Bow Tower, Two Park Central and Hines residential Towers Calgary Cancer center, High end commercial recreation center, high end commercial office buildings, WestJet and Air Canada First class lounges and Calgary Cancer center etc.

We are dedicated to customer satisfaction and employee experience. We are into both residential and commercial projects. We are associated with prestigious building contractors and developers. Our process is streamlined with fully top-notch automated CNC and Waterjet systems. We have the most technologically advanced Italian made Breton machinery in the industry.

We are seeking a highly motivated and experienced Account and Sales Manager to join our team. As an Account Manager, you will be responsible for managing and growing relationships with our clients. Your primary focus will be on providing exceptional customer service, driving sales, and ensuring client satisfaction.

**Job Overview**

Summary of essential job functions.
- Generate new businesses and cultivate new client accounts by calling on builders, architects, interior designers and kitchen and bathroom designers.
- Grow existing client accounts by providing excellent customer service.
- Prepare, quote, and present countertop quotations and maintain liaison with Builders, architects, Designers, Kitchen and bath customers
- Generate sales from customers' specifications for both commercial and residential projects.
- Consistently meet and/or exceed monthly sales target.
- Develop relationships with current customers and potential customers within specific territory
- Assist customers by providing knowledge and training company products to their store personnel, to ensure personnel is able to present product and negotiate well with consumers
- Understand our products, our market competition and how to position products to overcome these factors
- Manage displays, samples, and selling tools for customer availability.
- Quote prices, discuss credit terms and prepare sales contracts for customer orders
- Estimate date of delivery to customer, based on knowledge of company’s delivery schedules.
- Review and analyze various sales reports to identify sales potential with current customers and potential new customers
- Utilize any and all marketing tools such as catalogs, brochures and vendor collateral to broaden reach in territory and promote company product
- Research and analyze customer needs and demands based on market information
- Investigate and resolve customer claims/problems with deliveries, returns and credits

**Requirements**:

- Sales Experience in the stone countertop or cabinetry OR tile industry is preferred.
- Has sales and quotation experience in Interior Design for Construction Business in preferred
- Project management or estimating experience in the stone or cabinetry industry is an asset.
- Sales management: 5 years (preferred)
- Proven experience in construction estimating, preferably in a build environment
- Proficiency in using estimating software such as Bluebeam etc.
- Strong negotiation skills to secure competitive pricing from vendors and subcontractors
- Knowledge of project management principles
- Ability to work under pressure and meet deadlines effectively
- Monitor project progress to update cost estimates as needed
- Bachelor's degree in Construction Management or related field preferred
- Develop and maintain long-term relationships with key clients
- Analyze sales data to create strategic plans for account growth
- Utilize Salesforce or similar CRM software to track customer interactions
- Negotiate contracts and close agreements to maximize profits
- Communicate with clients to understand their needs and ensure customer satisfaction
- Lead business development initiatives to drive revenue growth
- Bachelor's degree in Business Administration or relevant field is preferred

Join us as an Account Manager and take the next step in your career with a dynamic and growing company

Pay: $50,000.00-$95,000.00 per year

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Automobile allowance
- Company car
- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Sales/ Account Management: 5 years (preferred)
- Stone/Cabinetry / Tile industry: 5 years (preferred)

Work Location: In person