Administrative Assistant

2 weeks ago

Charlottetown, Canada reactive health Inc Full time

Established in 2009, **reactive health** is a growing, multi-disciplinary company with 8 locations across Prince Edward Island, servicing all major communities. **reactive health** is dedicated to improving access to healthcare for all Islanders and elevating the importance of movement in one’s journey of health and wellness. We offer our communities the benefits of a multi-disciplinary professional network, while delivering personalized rehabilitation services with a local focus. We believe “Movement is Therapy” in all aspects of life.

We are looking for a talented, friendly and compassionate **Administrative Assistant **to join our growing team.
- Display strong attention to customer service and embody a dedicated work ethic.
- Showcase organizational, time management and decision making skills.
- Be able to make decisions independently and work effectively as a team member.
- Have positive communication skills to provide a high quality patient experience.
- Display a positive attitude with empathy to improve team productivity.
- Be proficient with learning to use an appointment scheduling software.

**Qualifications**:

- Be Kind, Empathic, Dependable, Team Player
- Knowledge and understanding of medical office work ie. billing insurances, scheduling appointments an asset
- Completion of a recognized Office Administration program an asset.

**Responsibilities**:

- Work directly with Clinical Director and multi-disciplinary healthcare team.
- Managing the day-to-day activities of the clinic by providing administrative duties such as: scheduling appointments, answering telephones, scanning, faxing, mailing, etc.
- Greeting patients and maintaining a pristine friendly environment.
- Ensuring confidentiality of patient records, medical information and communicate with insurance companies, adjustors and case managers
- Maintaining accurate files & patient records, consent forms, processing payments, end of day transaction reports and collections of all outstanding accounts.
- Implement protocols and procedures to improve staff productivity, be responsible for managing inventory reports and ordering products.
- Follow all reporting requirements for third party vendors - WCB, MVA, LTD claims. Laundry and cleaning duties as needed.
- Note: Training is provided on all aspects of the role with ongoing support from a core of other administrative assistants.
- Positions available at our Charlottetown and Stratford locations. Please specify which location you are interested in, if only able to accommodate one. _

**Job Types**: Full-time, Permanent

Pay: $37,000.00-$41,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

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