Office Administrator

4 days ago

North York, Canada North York Taekwondo Full time

The Office Administrator is the face of our academy, serving as the main point of contact for students, parents, and staff. This role requires a friendly, approachable, and detail oriented individual who is passionate about delivering world-class service and fostering a community environment. The Office Administrator will manage all front desk activities, handle administrative responsibilities, and engage actively in student enrollment and retention.The team at North York Taekwondo are supportive, highly skilled (Olympians, World Champions, successful business owners) and very passionate about martial arts. The role includes free martial art lessons, which applicants will be expected to participate in.

**Key Responsibilities**:

- Act as the primary liaison between students, parents, and staff.
- Maintain cleanliness and organization within the academy, including managing inventory and keeping promotional materials up-to-date.
- Engage with new and existing members to ensure high levels of satisfaction and retention.
- Address and resolve any issues or concerns raised by parents or staff promptly.

**Qualifications**:

- Proven experience in customer service, administration, or a related field.
- Strong interpersonal and communication skills.
- Ability to manage multiple tasks efficiently.
- Experience in managing social media and online communication tools.

**Key Skills**:

- Excellent organizational and leadership abilities.
- Charismatic and engaging personality.
- Proficient in the use of administrative software (e.g., Zen Planner) and office management systems.
- Ability to work effectively under pressure and in a fast-paced environment.

**Benefits**:

- Competitive salary and benefits package.
- Opportunities for professional development and training.
- Working in a dynamic, supportive, and energizing environment.
- Being part of a respected and influential community-oriented organization.

**Hours**
- Monday to Friday 1pm - 7pm
- Saturday 9am - 1pm

Pay: $18.71-$22.00 per hour

**Benefits**:

- Casual dress
- Dental care
- On-site gym
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Language**:

- English (required)

Work Location: In person

Expected start date: 2025-02-17

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