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Import Coordinator

3 weeks ago

Brampton, Canada Yusen Logistics (Canada) Inc. Full time

**CONNECTED. COMMITTED. CREATIVE.** When you join our elite team, you’ll have the opportunity to do inspiring work that makes a positive difference while being rewarded with an excellent salary, superior group insurance, a matching pension plan, great perks, a pleasant culture, true work/life balance and the opportunity to help transform and grow the company. You’ll also “Walk-the-Talk” when it comes to Yusen’s 9 Core Values because they resonate with you: Communication. Openness. Customer Focus. Reliability. Teamwork. Accountability. Problem Solving. Continuous Learning. Proactivity. The **IMPORT COORDINATOR** is responsible for cargo coming into the country by all modes of transport. They will provide customer service, perform occasional invoicing and communicate with vendors, shippers, carriers and the CBSA to ensure shipment(s) are handled with excellent attention to detail from start to finish. **ESSENTIAL DUTIES & RESPONSIBILITIES**: - Performs efficient "break down" of consolidated freight shipments imported into the country - compiles master airway bills and breaks down consolidation into house airway bills. - Verifies system generated information with actual documents to ensure accuracy. - Maintains files which includes but is not limited to opening the file, entering and updating online system with applicable data elements, pre-alerting the customer, billing the file within 5 days of arrival of cargo at Port inland CY or Airport, issuing applicable forms and documents, and closing the file. - Handles accounting processes, investigates rate discrepancies, monitors Accounts Receivable and files documents. - Communicates clearly, timely and effectively with overseas offices, agents, customs brokers, customers and domestic vendors. - Issues arrival notices, distributes documentation, tracks shipment movement from origin to destination (which may involve arranging release and delivery at destination according to customer requirements), proactively communicates status of shipments and processes “exceptions” (cargo delays, split shipments, etc.). - Coordinates transfer and clearance of cargo in timely manner. - Processes claims in case of damaged or lost cargo (in conjunction with their direct supervisor). - Performs data entry accurately and within the required timeframe, including the submission of e-Manifest House Bill and other data required by CBSA or other government departments. Use of YUNAS, other Yusen or third-party system may be required. - Assists other departments as necessary to balance departmental workloads. - Understands and complies with all Company Policies & Procedures including Health & Safety. - Understands and complies with Kaizen standards and requirements. **MINIMUM REQUIREMENTS**: - **Skill Factors (education, experience, communication, technical, etc.)**: - High School Diploma. - Two (2) years previous Import experience in the Freight Forwarding or Logistics industry. - Excellent interpersonal skills for interaction with customers and prospective business. - Accurate data entry skills. - Ability to learn new processes quickly. - Ability to fluently read, write and speak English and French. - Proficiency in Microsoft Word and Excel. - **Effort Factors (physical and mental demands)**: - Ability to identify and troubleshoot problems to determine resolution. - Strong organizational and follow up skills. - Ability to work independently with little or no supervision. - Effective time management - ability to manage self, time and priorities. - **Working Conditions**: - Works the standard schedule of 35 hours per week; however, job requirements will include additional and/or extended work time as the business dictates. - Job is performed in a temperature-controlled office environment and at a home office. - Must be able to lift files, open filing cabinets and bend or stand as necessary. - Duties for this job are primarily performed using telephone, standard office equipment and IT tools, thereby requiring prolonged sitting periods in front of a computer screen. - **Other**: - Attends and completes all training as required including cross-training in other operational/departmental functions. - Complies with Yusen’s Vision, Mission and Values (3C’s) and demonstrates the 9 Core Behaviors: Communication, Openness, Customer Focus, Reliability, Teamwork, Accountability, Problem-Solving, Continuous Learning, Proactivity. - Understands, follows and supports Kaizen standards and requirements. - Understands, complies with and supports all Health & Safety Policies. We appreciate the interest of all applicants however only those invited for an interview will be personally responded to. NO AGENCIES PLEASE. **Job Types**: Full-time, Permanent Additional pay: - Bonus pay - Overtime pay **Benefits**: - Casual dress - Company events - Company pension - Dental care - Disability insurance - Discounted or free food - Employee assistance program - Extended health care - F