Receptionist/administrative Assistant

1 day ago

Collingwood, Canada Collingwood Hyundai Full time

**Summary**

The Receptionist is the first point of contact for customers at the dealership. This key position is responsible for answering phones, greeting customers, and other administrative functions as assigned. The Receptionist will be passionate about creating a professional relationship with the customer with the objective to create Brand and dealership loyalty.

The Receptionist is excellent at multi-tasking and is able to answer phones promptly and then return to prior task once the call is complete. Their strongest capabilities include being organized and reliable while continuously working to create a welcoming environment for customers. The Receptionist must be a team player to ensure the proper employees are notified when a customer enters the dealership.

As a dealership can be a high-pressure environment, the Receptionist is able to work under pressure and keep a calm and positive body language to reassure customers.

**The Details**

**Welcoming to customers by phone and in person**
- Pleasant and friendly disposition.
- Excellent written & oral communication skills.
- Demonstrates excellent telephone demeanor and ability to accurately record messages and information.
- Able to stay calm and focused under all circumstances delivering exceptional service to customers

**Administrative Duties**
- Ordering office supplies
- Responsible for keeping the coffee bar well stocked and clean throughout the day
- Ensure bathrooms are well stocked with toilet paper
- Coordinating and processing customer payments
- Filing, copying and scanning documents; sending, receiving, sorting, and distributing courier packages
- “Stocking In” vehicles and preparing corresponding files
- Other administrative duties as assigned

**Qualifications**
- Two years Reception and/or Customer Service experience preferred
- Previous automotive dealership experience is an asset, but not required
- Proficient skills in standard office software (MS Office Word, Excel)
- Highly organized and accurate, with excellent multi-tasking skills and attention to detail
- Strong verbal and written communication skills
- Ability to prepare business memos, letters, etc.

**Job Types**: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Extended health care
- RRSP match

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Experience**:

- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)

Work Location: In person

Expected start date: 2025-01-27

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