Parts & Service Coordinator

2 weeks ago

Bradford, Canada Currie Truck Centre Full time

**Title: Parts & Service Coordinator**
**Location**:Bradford
**Functional work areas**:Parts & Service Departments
**Hours**:Monday -Thursday 8am -530pm, Friday 8am - 4:30pm**.**
44 hours per week with rotating Saturdays (8am - 12pm) and overtime as necessary
**Reports to**:Parts & Service Managers

Currie Truck Centre requires a **Parts & Service Coordinator** at our Bradford location. The successful

applicant will have strong written and verbal communication skills and be highly detail oriented and

computer literate. Preference will be given to individuals with experience in a dealership service

environment. A valid driver’s license is required.

**Principal Duties and Responsibilities**:
**Customer Service:
- Greet incoming customers and direct them to appropriate personnel as necessary***
- Answer incoming calls along with other Parts & Service staff and direct the caller to the appropriate

personnel as necessary
***
- Collect payment for parts and service invoices and amounts received on account
- Contact customers to book appointments or arrange for the pickup or delivery of parts as required

**Service Duties:
- Create & maintain the service scheduling calendar
- Open repair orders when units are booked in, including input of all required information related to

the unit & required repairs
***
- Type/copy technician repair procedures into repair orders and return to the Service Manager for

review
***
- Close repair orders upon review and finalize the documentation process***
- Track & verify disposition of all warranty cores***
- Arrange for sublet services as necessary

**Parts Duties:
- Assist with incoming shipments by verifying to applicable records such as invoices, packing slips and

P.O.’s for accuracy/completeness
***
- Assist with preparing outgoing shipments by picking & packaging parts and creating shipping labels
- Create invoices for parts purchases, including credits for returned parts and/or cores and parts

warranty credits as required
- Post parts into inventory from packing slips and report any shortages/overages to the Parts Manager
- Submit PAR’s/credit requests to OEM’s as necessary
- Create monthly rebate requests to OEM’s as necessary***
- Organize, schedule and participate in regular cycle counts of inventory and submit counts to the Parts

Manager for review prior to posting adjustments
***

**Administrative Duties:
- Perform the end of day procedures to close all credit/debit card transactions and post as applicable.
- Co-ordinate the movement of all inter-branch mail, both incoming and outgoing for the efficient

movement of documentation
***
- Verify and communicate the status of all training assigned to staff within the Bradford branch with

the Health & Safety coordinator, to confirm completion
- Other duties as assigned
- Procurement of supplies for the location as needed

We offer a Competitive Compensation plan, Benefits and Group RRSP.

We thank all applicants for their submissions, however only those chosen for an interview will be
contacted.

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