Service Appointment Coordinator
2 weeks ago
**Join One of Canada’s Best Managed Companies**
**Abbotsford Chrysler,**part of the Trotman Auto Group is seeking a customer service-oriented individual who thrives on making inbound/outbound calls to join our team as a full-time **Service Appointment Coordinator.**
**About the Role**:
Reporting to the Fixed Operations Manager, the Service Appointment Coordinator initiates automotive services and repairs by utilizing both phone and internet strategies.
**Schedule**: Full-Time
**Compensation**: $19-$22/hr
**What we offer**:
- **Health & Dental Care and Employee Assistance Program**: Access a wide range of medical, dental, and mental wellness services to keep you and your family healthy.
- ** RRSP**: Secure your future with our retirement savings plan.
- ** Paid Time Off**: Enjoy a balanced work-life schedule.
- ** Career Growth and Development**: Access to paid training, NADA courses for various departments, and internal professional and career development opportunities.
**Who you are**:
- **Experience**: 1+ years in an administrative or coordination role involving a high volume of calls
- ** License**: Valid BC Class 5 driver's license with a clean abstract.
- ** Customer Service Skills**: Ability to create and maintain customer relationships.
- ** Tech Skills**: Proficiency in MS Office, Outlook, and ability to use CRM software (client relationship management software; any type)
**What your day will look like**:
- **Customer Service Excellence**: Providing top-notch service to both internal and external customers with a positive attitude and excellent phone etiquette
- ** Follow-Up**: Promptly addressing service inquiries and conducting after-service follow-ups and sharing customer feedback and concerns with relevant parties and documenting notes.
**About Us**:
Be part of an amazing team that lives their values out loud each day Trotman Auto Group is a leading dealer group in British Columbia, representing fourteen major OEM brands through twelve dealerships. Recognized as one of Canada’s Best Managed Companies, we excel in business performance, innovation, and growth, driven by our vibrant culture and world-class team of automotive professionals.
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