Clinic Manager/mva Coordinator
2 weeks ago
*Please do not contact the clinic directly*
**Role Overview**T
his role blends administrative, coordination, and billing responsibilities. You’ll be responsible for patient communications, insurance and billing operations, and creating a seamless, high-quality experience for both patients and practitioners.
**Key Responsibilities**
**Front Desk & Patient Experience**
- Greet and assist clients, manage bookings, rebookings, and cancellations
- Deliver Reports of Findings (ROFs) and educate patients on treatment plans
- Maintain accurate and organized patient records
**Administrative Support & Scheduling**
- Schedule practitioners and staff
- Prepare, file, and scan clinic documentation
- Handle incoming/outgoing correspondence and data entry
- Maintain general housekeeping standards for the front desk and common areas
**Billing & Insurance Management**
- Bill and collect through JaneApp, TELUS e-Health, Provider Connect, and Blue Cross
- Handle WSIB claims, billing, form submissions, and communication with adjusters
- Manage Motor Vehicle Accident (MVA) cases from intake to invoicing and submissions
- Process payments, insurance claims, and accounts receivable
**Qualifications**
✔Minimum **2 years clinical coordination experience**
✔ Proven administrative experience in a healthcare or clinic setting
✔ Proficiency with **JaneApp** (highly preferred)
✔ Strong understanding of **WSIB**, **EHC**, and **MVA** billing and procedures
✔ Excellent verbal and written communication skills
✔ Exceptional time management and multitasking abilities
✔ Comfortable using Microsoft Office (Word, Excel, Outlook)
✔ Strong customer service and interpersonal skills
✔ Ability to work both independently and collaboratively
✔ A second language is considered an asset
✔ Passion for health, wellness, and helping others
Pay: $21.00-$24.00 per hour
**Benefits**:
- Flexible schedule
- On-site parking
- Paid time off
**Experience**:
- Clinical admin: 4 years (required)
- MVA/HCAI: 2 years (required)
Work Location: In person
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