Branch Manager

6 days ago

Calgary, Canada Calgary Fasteners Tool Full time

**About the Role**:
Due to the upcoming retirement of our current branch manager at our Winnipeg location, we are excited to announce a new career opportunity for a **Branch Manager** role. This role is ideal for an experienced team leader who is motivated, results-driven and willing to take ownership of branch operations. This is a fantastic opportunity to advance your career within a company committed to developing talent across Western and Central Canada while contributing to our organization's success.

As the Branch Manager, you will be responsible for overseeing the day-to-day operations of the business, driving growth, and ensuring exceptional customer experience. Your ability to problem-solve, coupled with exceptional leadership skills, will ensure your success in this role. In the interim, the position will report to Mike Hamilton, Vice President, Branch and DC Operations.

**Company Policy**:
Our internal job posting policy defines the procedure for advertising and communicating vacancies internally prior to external postings. The Fastener Group retains the authority to promote employees to roles without prior internal or external advertisement. We are dedicated to investing in our employees and facilitating their career advancement within our organization whenever possible.

**Key Responsibilities**:

- Oversee branch operations, including customer service, inventory management and logistics, ensuring alignment with company goals and objectives.
- Coordinating with the outside sales team to ensure customer commitments and requirements are being achieved.
- Establish a high-performing team culture through coaching, mentoring, performance management, and leading by example aligned with the company's core values.
- The ability to build and maintain strong relationships with clients, vendors, and partners will be essential.
- Conduct regular performance reviews, provide constructive feedback, and implement development plans to drive individual and team growth.
- Ensure that team members are trained and comply with company policies and operational procedures. Champion a workplace where safety comes first by consistently following health and safety principles.
- Work closely with senior management to present and execute corporate strategies for the branch.

**Qualifications**:

- 3+ years of proven experience in a leadership role, preferably in a branch or operational management capacity.
- Strong understanding of business operations, financial management, and customer service excellence.
- Exceptional communication, problem-solving skills and conflict resolution.
- Experience managing inventory, warehousing and day-to-day branch operations.
- Ability to inspire and lead a diverse team to achieve shared goals.
- Professional demeanour and strong work ethic.
- Adaptability and ability to thrive in a fast-paced environment

**What we offer**:
We offer a rewarding career for individuals who are passionate about achieving excellence in overseeing branch operations and managing teams. Your contributions will not only directly impact the company and its team members but also foster your personal growth. Additionally, we offer Competitive Wages and Comprehensive Benefits.

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