Service Coordinator

4 days ago

Greater Sudbury, Canada Levitt Safety Full time

If you share a passion for safety and are looking to Build your Career with a company that invests in their employees, we are interested in talking to you We are proud to have been named a Canada's Best Managed Companies winner annually since 2012 and are committed to building and driving a culture that makes Levitt-Safety a great place to work

Summary
As the Service Coordinator, you will support the Sudbury team by managing the day-to-day operations of the Service Department by scheduling service calls, coordinating the activities of our team of technicians, and providing an exceptional customer service experience to both internal and external clients. You will play a pivotal role on the Sudbury team by meeting the highest level of customer expectations, internally and externally, through commitment to quality and on-time delivery of service, all with a “think team first” approach.

Role Responsibilities
- Quoting of service requirements requested by customers
- Scheduling and dispatching service technicians for service calls
- Data entry of job details into our system and/or customer portals with a high degree of accuracy
- Coordinating parts required for inspections and or installations based on customer needs or technician requirements
- Receive equipment for servicing in our shop by creating cases, creating work orders and tagging equipment, and following up on the progress as required
- Coordinating/processing customer equipment to be shipped to other service branches or vendors
- Receiving or issuing warehouse transfers (WT) internally to support parts needed for repairs
- Working closely with the Service Admin Team, Service Branch Manager, Eastern Service Admin Team, and local branch technicians to provide an optimal Customer Experience

**Qualifications**:

- At least 3 years experience in a fast-paced, office administration role supporting both internal and external customers is required
- Experience in scheduling in an industrial or technical capacity is a strong asset
- Excellent customer service skills and telephone manner, committed to Delivering Legendary Customer Service
- Post-Secondary education in business administration or equivalent work experience
- Fast-paced environment, a strong sense of urgency
- Ability to work under pressure, handle emergency calls and meet deadlines
- You like to Make Quality Personal with a keen attention to detail, exceptional administrative skills, and a natural ability to keep organized and Work Smart amid diverse activities and priorities
- Positive can-do nature and thrives in a team environment, where keeping things fun is key

What we offer
- Medical, dental, vision, EAP and other group health insurance benefits for you and your family
- Company-matched RRSP contribution plan
- Annual profit-sharing opportunity
- Discounted fitness memberships
- Opportunity to build your career with an established organization and a team that is truly passionate about health and safety
- A company culture based on our Face of Levitt-Safety Fundamentals and family values, where we truly believe that our people are our most important asset

  • Facilities Coordinator

    2 weeks ago

    Greater Sudbury, Canada Greater Sudbury Police Service Full time

    **GREATER SUDBURY POLICE SERVICE** **Temporary Full Time Facilities Coordinator** **Position Summary** Under the general supervision of the Fleet/Facilities Supervisor, the Facilities Coordinator is responsible for assisting the Fleet/Facilities Supervisor with coordinating the ongoing building requirements at police facilities such as routine inspections,...

  • Service Coordinator

    1 week ago

    Greater Sudbury, Canada Ainsworth Inc. Full time

    **If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth**(a GDI company) **team today!** **Job Summary**: The Service Coordinator/Dispatcher is the initial point of contact between the customer...

  • Full Time Finance Coordinator

    2 weeks ago

    Greater Sudbury, Canada Greater Sudbury Police Service Full time

    **GREATER SUDBURY POLICE SERVICE** **Full Time Finance Coordinator** Monday-Friday, Dayshift Under the supervision and guidance of the Finance /Procurement Supervisor, the Finance Coordinator performs the daily activities related to assisting the Supervisor with compiling confidential financial reports for internal and external use. In addition, the Finance...

  • Service Coordinator

    1 week ago

    Greater Sudbury, Canada Northern Security Full time

    **Job description** Northern Security is an innovative, customer-oriented leader in locksmithing, key cutting and security solutions. As we continue to grow and expand our operations, we are looking for a conscientious, organized and customer focused Service Coordinator to join our team. **Responsibilities include, but are not limited to**: - Create work...

  • Service and Parts Coordinator

    4 days ago

    Greater Sudbury, Canada Comairco Full time

    **Service and Parts Coordinator**: **Sudbury, ON**: We are looking for a **Service and Parts Coordinator** to join our team in **Sudbury, ON**! **Why work at Comairco?**: - Base salary plus annual bonus program - Insurance program, telemedicine, and employee assistance program. - Work schedule of 40 hours per week - Family-oriented work environment that...

  • Client Service Coordinator

    2 weeks ago

    Greater Sudbury, Canada Bayshore HealthCare Full time

    **The Client Scheduling Coordinator, under the direction of the immediate Supervisor, handles client care and service inquiries, arranges client care and service, schedules Field employees and maintains scheduling information and data as required.** **DUTIES AND RESPONSIBILITIES** - Handle and document prospective client inquiries regarding requests for...

  • Client Service Coordinator

    2 weeks ago

    Greater Sudbury, Canada ICAN Independence Centre and Network Full time

    **CLIENT SERVICE COORDINATOR** **Full Time - 3 Month Contract** **37.5 hours per week** The Client Services Coordinator is responsible for the intake and assessment of new clients, introducing new clients to the programs of ICAN, and serving as an informational resource for clients. The Client Services Coordinator is also responsible for providing support...

  • Parts & Service Coordinator

    2 weeks ago

    Greater Sudbury, Canada Battlefield Div of Toromont Ind Ltd Full time

    **Parts & Service Coordinator**: We have an opening for a **Parts and Service Coordinator** in our Sudbury location. This is a fast-paced, team-oriented branch that places a strong emphasis on customer satisfaction. The parts and service coordinator is an important position within our service department, not only ensuring that we have the supplies and...

  • Service Appointment Coordinator

    2 days ago

    Greater Sudbury, Canada Crosstown Chevrolet Full time

    **Summary of position**: - First point of contact with customer in providing quality customer service - Gathering accurate customer information as it pertains to the vehicle appointment/repair - Perform documented customer interview specific to the complaints - Create appointments and schedule repairs - Coordinate daily appointments as to ensure sufficient...

  • Client Service Coordinator

    2 weeks ago

    Greater Sudbury, Canada Bayshore HealthCare Full time

    Looking for a Client Service Coordinator to be available days, afternoons, evenings and weekends. Hours of operation 7am-8pm 7 days of week plus overnight on call support as required. Starting Wage $19.00/hour The Client Service Coordinator, under the direction of the immediate Supervisor, handles client care and service inquiries, arranges client care and...