Office Administrator

4 days ago

Richmond, Canada Learn With Liann Full time

LWL Education is seeking a friendly, reliable, and **bilingual Office Administrator (English & Chinese)** to join our team on a temporary contract. This role is ideal for someone who thrives in a child-focused, community-based environment and values **strong customer service**. You’ll be the first point of contact for parents, supporting both day-to-day operations and semester-based admin tasks, with guidance from our admin team.

DUTIES AND RESPONSIBILITIES:

- Oversee the communication between clients and the company while keeping our class schedules updated and consistent for both staff and students.
- Greet families and assist with student drop-off/pick-up, while proactively addressing parent inquiries and scheduling needs.
- Support teachers with class logistics and step in as a teaching assistant when needed to ensure smooth class operations.

QUALIFICATIONS REQUIRED:

- Excellent spoken and written English
- Excellent spoken and written Chinese.
- Ability to professionally engage with parents and deliver accurate and thorough information about our company.
- Ability to multitask in a detail-oriented online and in person environment.
- Confident interpersonal and communicative skills to interact with parents and staff.
- Proven ability to manage schedules and bookings while being consistent and updated with company standards to best serve our clients.
- Proficient in WeChat, Whatsapp, Google Drive and Spreadsheets.
- Willingness and openness to learning in a fast-paced environment.
- Demonstrated ability to maintain confidentiality of records and client information.
- Demonstrated ability to independently exercise appropriate judgment and to make important decisions on matters of varying complexity.
- Professional, positive attitude with the demonstrated ability to strategically manage challenges and difficulties.
- Fluency and experience in social media is an asset.
- Experience with administration or reception is preferred.
- 8-month commitment or beyond is preferred.

WORKING CONDITIONS:

- Ability to follow online and in-person training in August to prepare for start date.
- For in-person shifts, ability to work in our office in Richmond, BC.
- Must have access to a personal computer.
- Dress code while in office is business casual.
- Company phone and material is provided.
- We offer $22 to start depending on experience

**Job Types**: Full-time, Part-time, Contract, Volunteer

Pay: $22.00 per hour

Expected hours: 20 - 35 per week

**Benefits**:

- On-site parking

Application question(s):

- Ability to read and speak English as well as Chinese.

**Education**:

- Secondary School (preferred)

**Experience**:

- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)

Work Location: In person

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