Strategic Content Coordination Assistant

Hiring Path:

- Open to the public

Who May Apply/Clarification From the Agency:
For USEFM - LE8 is equivalent to FP-06. Actual FP salary determined by Washington D.C.
Only one Open-to category should remain:

- All Interested Applicants / All Sources

Security Clearance Required:
Public Trust - Background Investigation

Appointment Type

Permanent

Appointment Type Details:
Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:
The work schedule for this position is:

- Full Time - 40 hours per week

Supervisory Position:
No

Relocation Expenses Reimbursed:
No

Travel Required:
Occasional Travel
Must be available to travel throughout Canada to develop professional contacts and create content (photo/video of ambassador’s travel, PD programs, etc.

**Duties**:
Basic function: The social media Coordinator supports the building and maintenance of Mission flagship digital properties (social media, website content).The Social Media Coordinator (Digital Production) works under the direct supervision of the Strategic Communications Specialist, and has no supervisory responsibilities. Is responsible for the production of all visual and multimedia elements of Mission public engagement, including design, creation and/or acquisition of customized visual and multimedia content, which is disseminated online, in person, or via traditional broadcast. Creates compelling visual content for all Mission outreach materials by assessing visual aspects of the Canadian media environment, public preferences for visual content formats and dissemination channels, and the impact of Mission visual materials.

**Qualifications and Evaluations**:

- Requirements:
**Job Knowledge**: Must have strong creative skills and detailed knowledge of audio and video production, graphic design, and other visual content creation. Must understand how online digital properties and communities function. Must have detailed knowledge of the attitudes of target audience groups, and their preferences for specific content, format, and delivery of visual communication. Knowledge of trends in regional and international communications patterns and how they affect the Canadian communications landscape is required. Detailed knowledge of digital promotion techniques, audience analysis and analytics, and customer service standards is required. Must have good knowledge of project management, including defining project objectives, outcomes, and assessment methods.

Must have detailed knowledge of all sources of USG strategic content: DOS guidance, functional, and regional bureau digital communications materials, Mission multimedia content (e.g., ambassadorial and other speeches, public events), and sources of third-party content. Detailed knowledge of legal regulations and procedural guidelines affecting use of visual and multimedia content as well as copyright and other restrictions on use of materials is required. Good knowledge of U.S. foreign policy in Canada and comprehensive knowledge of the PD mission, its role in the Mission goals, and of both traditional and online engagement tools and programs used to convey U.S. foreign policy to the public is required.
- Education Requirements:
University degree in design, advertising, mass communications, or related major is required.
- Evaluations:
LANGUAGE: Fluent ( level IV ) Speaking/reading/writing in English is required. This may be tested.

**EQUAL EMPLOYMENT OPPORTUNITY (EEO)**: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
- Qualifications:
All applicants under consideration will be required to pass medical and security certifications.

**Benefits and Other Info**:

- Benefits:

- Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Canada may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.
- Other Information:
HIRING PREFERENCE ORDER:

- AEFM / USEFM who is a preference-eligible U.S. Veteran*
- AEFM / USEFM
- FS on LWOP and CS with reemployment rights**
- IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted