Customer Service Coordinator

4 days ago

Delta, Canada Quality Move Management Full time

QMM has successfully moved people to all corners of the globe for over 25 years Our exceptional reputation sets us apart from other moving companies thanks to our unwavering commitment to quality and meticulous attention to every detail of the moving process.

In 2021, QMM was proud to be named Allied Van Lines Agent of the Year. With locations in Vancouver, Calgary, Toronto, and Edmonton, QMM is a growing organization with a diverse team of professionals dedicated to delivering outstanding moving experiences to both corporate and private clients.

We are currently seeking a Move Coordinator who is a self-starter, a team player, and committed to providing exceptional service to our clients.

**What You’ll Be Doing**
- Communicate proactively and consistently with clients throughout the household goods moving process
- Take a hands-on approach to managing moves from start to finish
- Track incoming shipments and provide clear, timely updates
- Educate clients on import/export customs requirements and the moving process
- Ensure compliance with all customs requirements for import and export shipments
- Keep internal systems accurate and up to date
- Schedule services to and from ports with service partners
- Build strong rapport with clients, ensuring a positive experience
- Prepare and print necessary paperwork
- Perform administrative tasks, including scanning documents and creating files

**What You’ll Bring**
- Minimum 2 years’ experience in a client-focused role within an office environment
- Proven ability to exceed client expectations and build strong relationships
- Superior multi-tasking and organizational skills
- Excellent command of the English language, both verbal and written
- Strong computer skills and typing speed of 50-60 wpm
- Problem-solving skills with the ability to assess and respond to client needs
- Outstanding customer service mindset
- High energy, adaptability, and a passion for team success

**What We Offer**
- Group benefits including extended health and dental (after probationary period)
- Paid vacation and sick days
- Discounted storage and packing materials
- Flexible work policy
- Tuition reimbursement program

**Job Types**: Full-time, Permanent

Pay: From $45,500.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Work Location: In person

  • Customer Service Operations Coordinator

    2 days ago

    Delta, Canada Seaspan Ferries Corporation Full time

    **Customer Service Operations Coordinator**: Located on the traditional, ancestral and unceded lands of many Indigenous peoples; Seaspan Ferries offers a roll-on / roll-off, customer-focused commercial operation servicing the intrinsic supply chain for the Vancouver Island. Safety being the core of everything we do, we strive for a workplace that reflects...

  • Customer Service and Operations Coordinator

    1 week ago

    Delta, Canada Seaspan ULC Full time

    The Customer Service Operations Coordinator (CSOC) - 12 Month Limited Term is accountable for the safe and efficient handling of all traffic between Seaspan Ferries Mainland and Vancouver Island terminals, with a strong focus on customer service in a 24/7 operation. This role facilitates the end-to-end process from customer inquiries, accurate processing of...

  • Customer Service Coordinator Ii

    1 week ago

    Delta, Canada Seaspan ULC Full time

    This role will support multiple functions of the 24/7 operation through all terminals. The Customer Service & Operations Coordinator (CSOC) will be key in providing oversight for efficient loading and unloading of the vessels, assisting with customer requests for movement of commercial traffic, accountable for a seamless check-in and check-out process using...

  • Sales Coordinator

    1 week ago

    Delta, Canada Gordon Food Service Canada Ltd. Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... **Position Summary** Reporting to the Director of Sales, the Sales Coordinator...

  • Customer Service Eng

    1 week ago

    Delta, Canada Northwestern Systems Corp Full time

    **Customer Service Representative (Parts Coordinator)** - Contribute to Innovation in Life Sciences and Healthcare_ **About Us** **Position Overview** We are seeking a detail-oriented and customer-focused **Customer Service Representative (Parts Coordinator)** to join our dynamic Project Management Team. This key role is responsible for managing customer...

  • Customer Service Coordinator I

    2 weeks ago

    Delta, Canada Seaspan ULC Full time

    A Customer Service Operations Coordinator (CSOC) is accountable for the safe and efficient handling of all traffic between Seaspan Ferries Mainland and Vancouver Island terminals, with a strong focus on customer service in a 24/7 operation. This role facilitates the end-to-end process from customer inquiries, accurate processing of bookings for shipments...

  • Coordinator, National Multi Unit Ca

    1 week ago

    Delta, Canada Gordon Food Service Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Position Summary: Supports a portfolio of National Account Customers or Regional Chain...

  • Service Coordinator

    1 week ago

    Delta, Canada Overhead Door Corporation Full time

    We have an immediate opening for a **Service Coordinator**in our **Vancouver**Branch. Reporting to the Field Operations Manager, the Service Coordinator is vital to our everyday operations, and they take full ownership for the service cycle. This role is a permanent, full time position **Responsibilities**: - Schedule service and warranty calls with the...

  • Service Coordinator

    7 days ago

    Delta, Canada Creative Door Services Full time

    Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 55 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated...

  • Customer Service Lead

    2 weeks ago

    Delta, Canada NFI Industries Full time

    The Customer Service Lead is responsible for making sure that all customer inquiries/requests are addressed as per customer specifications. This would include responding to customer inquiries processing orders & receipts, handling complaints in a prompt, courteous and effective manner. Other responsibilities involve scheduling and supervision of CSR/Office...