Guest Services Agent

1 week ago


Parksville, Canada Pacific Palms Rv Resort Full time

Responsibilities are but not limited to
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our resort, available sites, rates, and amenities
- Respond to clients' complaints in a timely and professional manner

Job Requirements
- Strong communication skills in English, both written and verbal
- Demonstrated strong customer service skills
- Top-of-the-line organizational and time management skills
- Professional phone demeanor
- Computer literate and proficient using Microsoft Office
- Ability to maintain calm, polite, and patient in stressful situations
- Previous hospitality experience preferred

**Salary**: $16.50-$17.00 per hour

Additional pay:

- Overtime pay
- Tips

**Benefits**:

- Dental care
- Discounted or free food
- On-site parking
- Paid time off
- Store discount
- Vision care


  • Guest Service Agent

    4 days ago


    Parksville, Canada Evergreen Hospitality Group Full time

    **Company Overview** The Evergreen Hospitality Group is one of BC’s largest family-owned hospitality & tourism groups. We currently operate more than 25 properties in some of the most beautiful parts of British Columbia, from Vancouver Island (Victoria, Nanaimo, Parksville, Courtney, and Ucluelet), to the Lower Mainland (Burnaby, Langley, Abbotsford), to...

  • Guest Service Agent

    2 days ago


    Parksville, Canada Tigh-Na-Mara Resorts Ltd Full time

    **Job Title** Guest Service Agent **Location** 1155 Resort Drive, Parksville BC V9P 2E3 **Hours of Work** Varied, Days, Evenings, Weekends & Holidays **Position Type** Permanent Full Time Tigh-Na-Mara Resort is a premier oceanfront resort nestled in the heart of Vancouver Island, offering guests a tranquil escape surrounded by natural beauty. With a...

  • Guest Service Agent

    6 days ago


    Parksville, Canada Beach Club Resort by Bellstar Hotels & Resorts Full time

    **We're always looking for amazing people to join our team. Here at Bellstar, we “think like a guest, and act like an owner”, and look for team members who try to make every stay an unforgettable experience for guests.** The Guest Service Agent plays an important role as the first person who greets our guests. Guest Service Agents need to act with...

  • Guest Service Agent

    2 weeks ago


    Parksville, Canada The Beach Club Resort by Bellstar Hotels & Resorts Full time

    **We're always looking for amazing people to join our team. Here at Bellstar, we “think like a guest, and act like an owner”, and look for team members who try to make every stay an unforgettable experience for guests.** The Guest Service Agent plays an important role as the first person who greets our guests. Guest Service Agents need to act with...


  • Parksville, Canada Pacific Resorts (Pacific Shores Resort & Spa Pacific Palms RV Resort) Full time

    Responsibilities are but not limited to - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign...

  • Front Desk Agent

    1 week ago


    Parksville, Canada Riverbend Cottage & RV Resort Full time

    '''Job Overview:''' We are seeking a friendly and professional Front Desk Agent to join our team. As a first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a...


  • Parksville, Canada The Beach Club Resort by Bellstar Hotels & Resorts Full time

    **We're always looking for amazing people to join our team. Here at Bellstar, we “think like a guest, and act like an owner”, and look for team members who try to make every stay an unforgettable experience for guests.** Assistant Guest Services Managers are responsible for leading the Guest Services team in providing excellent service to hotel guests....

  • Front Desk Agent

    2 weeks ago


    Parksville, Canada Oceanside Village Resort Full time

    Want to join a fun and welcoming front desk team in a beautiful, peaceful environment close to Rathrevor Beach? Oceanside Village Resort, one of Parksville’s premier resort properties is currently recruiting for a part time front desk agent. Some of the things you would be doing include: - Welcoming incoming guests at check in, processing payments and...

  • Front Desk Agent

    19 hours ago


    Parksville, Canada Oceanside Village Resort Full time

    Want to join a fun and welcoming front desk team in a beautiful, peaceful environment close to Rathrevor Beach? Oceanside Village Resort, one of Parksville’s premier resort properties is currently recruiting for full time front desk agent. Some of the things you would be doing include: - Welcoming incoming guests at check in, processing payments and...


  • Parksville, Canada Tigh-Na-Mara Seaside Spa Resort Full time

    The role of the Spa Guest Services Supervisor is to ensure our Spa Coordinators and Spa Attendants are supported on a daily basis. This role is the first point of contact for escalated spa guest concerns either on the phone or in person. This is a very hands-on role and superior communication skills are a must. Job Duties: - Supervise all Spa Coordinators...