Accounts Receivable Specialist

As a recognized national business law firm, we support, grow, and impact our communities through our work. We help entrepreneurs, companies, and professionals shape and build the Canadian economy. When you start a career with Miller Thomson, you join a firm that puts its people first. We provide the opportunity to influence the course of your career, community, and workplace with the support and backing of a national organization. While teamwork and collaboration are hallmarks of our culture, we accept and encourage individuality. You can expect a friendly, safe, and supportive environment where your colleagues will rally around to help you succeed. We are seeking a **Accounts Receivable Specialist** to join our A/R Team in **our Vaughan office**. The **Accounts Receivable Specialist** will be responsible for contacting clients and lawyers in an assigned group ("Portfolio") to collect outstanding Accounts Receivables and monitor aged Work-In-Progress. They will also be responsible for identifying problems and developing solutions with respect to delinquent accounts as well as being responsible for implementing and monitoring the firm’s billing and collection policies. Impeccable client service is essential to this role. The Accounts Receivable Specialist reports to our Manager, A/R. **Key Responsibilities**: - Collection of outstanding accounts receivable for assigned portfolio and monitoring aged WIP; - Contacting clients for payment of outstanding accounts; - Providing support to, and liaising with, the Billing or Responsible lawyer with respect to the collections of receivables owing by that lawyer’s clients; - Identifying problems and developing solutions with respect to delinquent accounts; - Maintaining collections database and reporting on results of collections efforts; - Monitoring and implementing the firm’s billing and collection policies and procedures; - Issuing monthly account statements to clients. Responding to incoming calls and client inquiries; - Conducting inquiries on client credit risk/worthiness; - Account reconciliations, client billing and payment histories; - Ad hoc projects and other duties as assigned. **What you'll bring**: - Post-secondary education in a related field along with at least 3 years of collections experience required; - Professional designation is an asset; - Experience working in a professional services environment is preferred; - Proven success in working in a fast-paced environment; - Excellent customer service and interpersonal skills; - Proven success in fostering positive relationships with client groups; - Ability to effectively manage multiple priorities with constant interruptions; - Effective communication skills; including excellent listening skills and proven negotiating skills; - Attention to detail and ability to quickly identify problems and provide solutions; - Proficiency in Microsoft Office, particularly Excel and Word; - Experience with Aderant is an asset. **What we offer**: We believe in the importance of a Total Compensation package, ensuring our mix of salary, benefits, and perks are competitive within the market as well as a work-life balance. We offer: - A comprehensive Benefits package that includes Health, Dental and Vision Care, Employee Assistance Program, Life Insurance, Short Term and Long Term Disability Insurance, 3+ Weeks’ Vacation and 10 Personal Days; - A Diverse and Inclusive Workplace; - Flexible working options; - Maternity Leave Top-up; - A Firm matching Group Retirement Savings plan; - An individual TFSA with low fund management fees and competitive investment options; - Employee Assistance Program to support you and your family; - A wellness spending account to foster employee well-being; - Professional Development opportunities; - Employee appreciation events; - Charitable giving programs. **Who we are**: Miller Thomson LLP is one of Canada’s fastest-growing national business law firms, with strategically placed offices across the country. Our consistent ability to provide practical, creative and cost-effective advice, combined with an unyielding service commitment to our clients and a strong dedication to our lawyers, business services professionals and the communities in which we practice, gives us a unique position in the Canadian legal industry. - Miller Thomson LLP is an equal-opportunity employer and is committed to equity, diversity, inclusion, and accessibility._ - Miller Thomson will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent department of the nature of the accommodation that you may require, to ensure your equal participation._ **Salary**: $59,267.00-$74,084.00 per year **Benefits**: - Company events - Dental care - Employee assistance program - Life insurance - Paid time off - RRSP match - Vision care - Wellness program Flexible Language Requirement: