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Organizational Unit- University of Victoria -> VP Finance and Operations -> University Systems- Posting Close Date- Ongoing until filled- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- Additional Posting Information- N/A- Salary posted will be pro-rated based on FTE- Classification- SG6- Employee Group: - PEA - Regular- # of Hires Needed- 1- Category- Information Technology- About this OpportunityThe University of Victoria is one of Victoria's largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria’s diverse academic programs, world-class research and commitment to civic engagement. **The salary range for this position is**: **Recruitment range: $54,677- $60,270** starting salary determined by the PEA Collective Agreement. **Performance range: starting salary to max of $71,080** is available through annual performance increases - Job SummaryUniversity Systems serves a diverse client base including students, faculty and world-renowned researchers. We consist of three major units: Academic & Administrative Services, Infrastructure Services, and UVic Online, all working together to provide computing, communications and technology in support of the university's learning, teaching, research and administrative activities. We exist in a complex work environment where we must effectively navigate varied, cutting edge and ever-changing technology, and information security and privacy issues, in order to be the best information systems organization in the Canadian university system. Reporting to the Team Lead, Media Services, and working under the guidance of the Associate Director of Client Technologies, the Media Consultant supports campus clients in their use of information technology resources, providing day-to-day support of videoconferencing facilities and academic classroom technology used for learning, teaching and research. The Media Consultant works to ensure success and progress of equipment during sessions, troubleshooting to resolve and report on issues. This position is also responsible for knowledge sharing with clients, delivering tutorials to clients, providing support and training to other staff and developing or contribuZting to related resources and guidelines. The Media Consultant contributes to the development and fosters the growth of videoconference resources and expertise. The Media Consultant will also provide supplementary staffing delivering other university services including webcasting, video recording, and video production on an as needed basis. The duties and responsibilities of this position will require the successful applicant to work varied shifts to staff videoconference sessions outside of normal business hours which are Monday-Friday 8:30-4:30. - Job RequirementsExperience and knowledge requirements: - Proven customer service experience - Experience supporting videoconference sessions, live webcasting, and video recordings Competency requirements: - Strong communication skills, both written and verbal - Ability to interact with campus clients in a tactful, objective and respectful manner - Ability to build and maintain productive working relationships with clients - Ability to work independently and collaboratively in a team environment - Excellent technical analytical, critical thinking and problem solving skills Assets: - Adobe Final Cut Pro X - Adobe Creative Suite - Familiarity with Zoom Meetings Platform (or similar platform) **Territory acknowledgement** We acknowledge and respect the lək̓ʷəŋən peoples on whose traditional territory the university stands and the Songhees, Esquimalt and W̱SÁNEĆ peoples whose historical relationships with the land continue to this day. **Equity and Diversity Statement** **Accessibility Statement
