Accounts Receivable Administrator

**Location**:This role which requires at least 2 or 3 days on-site at our sites across BC or office in Burnaby and up to 2 or 3 days remote per week.

**Salary**: $58,000 - $67,000
Actual compensation within the range will be based on experience
We also offer quarterly variable compensation package (bonus) + benefits

**About Specsavers**

Welcome to Specsavers - where we’re not just about eyewear and eyecare, we’re a purpose-driven organization committed to changing lives through better sight. Ranked as the 11th Best Workplace in Canada and 16th Best Workplace in the world by Great Place to Work®, we take pride in our optometrist-owned business model, providing quality eyecare and affordable eyewear to Canadians across the country.

Our journey began 40 years ago in the UK, with visionary optometrists Doug and Mary Perkins. Today, we support over 2,700 healthcare businesses, passionately caring for more than 44 million patients and customers worldwide.

At Specsavers, we believe that access to quality eyecare should be a right, not a luxury. That’s why we go above and beyond to transform the eyecare experience in Canada. With our advanced clinical equipment and an extensive range of affordable and high-quality eyewear, we’re here to make a real difference in the lives of our customers.

But that’s not all - we’re also dedicated to fostering a positive, inclusive and supportive work culture. We strive to create an environment where our partners thrive while benefiting from the collective support and resources of our dedicated teams.

If you’re passionate about making a difference, providing incredible care, and being part of a values and purpose-driven organization, join us on our journey to revolutionize the way Canadians experience eyecare. Together, we can change lives through better sight.

**What You’ll Do**

**Purpose of the role**

You will work closely with stakeholders within the Finance Team, as well as the wider business, to ensure timely and accurate invoicing, collection of outstanding receivables, and reconciliation of customer accounts. This role will also support the Finance Manager - Transactions to further develop the Accounts Receivable function, and processes within, for both Specsavers’ internal and external customer base.

**Key Responsibilities**

Generate and send out invoices to customers accurately and in a timely manner.

Follow up on outstanding receivables and collections promptly and professionally.

Reconcile customer accounts and resolve any discrepancies or issues.

Maintain accurate records of customer payments and transactions.

Monitor aging reports and work with the customers to ensure timely payment.

Collaborate with internal stakeholders to address any billing or invoicing inquiries from customers.

Assist in month-end closing procedures related to accounts receivable.

Prepare and distribute monthly statements to customers.

Assist with other finance-related tasks and projects as needed.

**What We’re Looking For**

**Essential**

Proven experience working in accounts receivable or a similar finance role.

Strong understanding of basic accounting principles (e.g. ASPE).

Proficiency in Microsoft Excel and other accounting software.

Excellent communication and interpersonal skills.

Proficiency in problem-solving techniques to address billing discrepancies, resolve customer issues, and implement effective collections strategies.

Customer-centric mindset with a commitment to providing exceptional service to customers while balancing the need to collect outstanding payments.

Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Detail-oriented with a high level of accuracy.

Ability to work both independently and collaboratively within a team.

Previous experience in customer service or collections.

**Our Fellow ‘Speccies’ Enjoy**
- Generous vacation allotment and 1 paid volunteer day
- 1 extra paid day off and an eyecare voucher on your birthday
- RRSP matching
- Quarterly performance bonus
- Healthcare spending account
- Health and dental benefits effective on your first day
- Team and company social events

**Behaviours We Value**

- **Collaborative**: We work together as one Specsavers to deliver our purpose
- **Curious**: We question, explore, and seek out diverse perspectives to develop our knowledge and understanding
- **Courageous**: We challenge the status quo, we experiment with good ideas, and we are brave, bold, and fast in our decision making
- **Compassionate**: We care, support, and help each other
- **Commercial**: We treat money wisely and make decisions that are good for our customers, our partners, our people, and good for the long term

**Our Hybrid Work Model**

Be part of the dynamic culture Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in office, three days a week to contribute, connect and excel in our vibrant environment.

**Equal Opportunity Employer**

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