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National Credit Manager
2 weeks ago
Primary Role of This Position
The National Credit Manager is responsible for a large and diverse portfolio requiring excellent credit risk management skills, expertise in customer security agreements along with strong process and systems knowledge. This role will collaborate with the Supervisor, Credit & Collections on setting credit policies, monitoring credit lines, and collecting on past due and problem accounts.
Major Responsibilities
+ Manage credit risk of customers from small independent pharmacies to national accounts
+ Evaluate potential customers’ creditworthiness and get appropriate security agreements in place
+ Work closely with Sales, Customer Service, and Finance to ensure all credit related matters are addressed in a timely manner
+ Establish credit policies and procedures that are consistent with industry standards and company goals
+ Manage collection of accounts
+ Monitor and manage customer credit limits, making recommendations for changes when necessary
+ Demonstrate initiative to streamline processes and implement controls to ensure completeness, accuracy, and efficiency
+ Develop and maintain positive business relationships with our customers through regular communications and personal visits to further support credit recommendations
+ Prepare reports and provide analysis of credit and collections data to senior management
+ Ensure compliance with all relevant laws and regulations related to credit and collections
+ Create a strong and motivated team environment providing guidance and training as needed
+ Other duties as assigned
Education and Experience
+ Bachelor’s degree in Accounting, Finance, Business Administration, or related field
+ 10+ years of experience in credit and collections with at least 5 years in a management capacity
+ CCP Designation required
+ Private company experience preferred
+ Experience in wholesale distribution or pharmaceutical or healthcare environment is an asset
+ Contract management, project management, and negotiation skills preferred
+ ERP implementation and change management skills are an asset
**Qualifications**:
+ Excellent credit risk management skills, including strong knowledge of credit policies, procedures, and practices
+ Expertise in customer security agreements
+ Solid understanding of legal process relating to credit issues
+ Excellent communication skills with executives, internal stakeholders, and external stakeholders
+ Excellent organizational and time management skills
+ Collaborative people leader managing a team of professionals
+ Strong Excel skills
+ Strong analytical and reporting skills
+ Being bilingual is an asset
+ Strong business process acumen with ability to clearly identify issues and work with other functions to address changing business requirements or process improvements
How to Apply
