Customer Service Representative

2 days ago

Surrey, Canada Alpha Financial Services. Full time

This is a customer service rep position in the financial field.
Duties and responsibilities include:
Reporting to the Assistant Branch Manager, your primary objective is to bring our noble purpose to life by developing long term relationships with members, building trust, and delivering customized financial solutions that shape their financial overview.

More specifically, the scope of your responsibilities will include, but are not limited to:

- Identifying opportunities to match members with the right products and solutions that help shape their financial fitness
- Meeting and exceeding sales targets and referral goals
- Participating and assisting in business development plans through corporate/branch marketing campaigns
- Demonstrating excellent communication skills and engaging members in conversations to determine their immediate needs

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $36,035.98-$59,282.18 per year

Expected hours: No less than 10 per week

**Benefits**:

- Company events
- Flexible schedule
- Life insurance

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay
- Retention bonus

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- Surrey, BC V3W 1N5 (required)

Ability to Relocate:

- Surrey, BC V3W 1N5: Relocate before starting work (required)

Work Location: In person

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