Current jobs related to Customer Service Administrator - Mississauga - CGC Group
-
Customer Service Representative
1 week ago
Mississauga, Canada national tire sales & service Full time**Position title**: Customer Service Representative As a Customer Service Representative you will be the first point of contact for customers and you will provide administrative support across the office. You will handle the flow of people through the tire shop and ensure that all receptionist responsibilities are completed accurately and delivered with...
-
Customer Service Administrator
1 week ago
Mississauga, Canada Assured Automotive (2017) Inc. Full time** Industry Leading Compensation, Benefits & Training ** We are seeking a qualified Administrator to join our winning customer service team. The Customer Service Administrator’s primary responsibility is to provide an exceptional and successful customer experience while completing all components of administrative support to the Collision Repair Facility...
-
Customer Service Administrator
1 week ago
Mississauga, Canada Assured Automotive Full time**Company: Assured Automotive** **Job Description**: ** Industry Leading Compensation, Benefits & Training ** We are seeking a qualified Administrator to join our winning customer service team. The Customer Service Administrator’s primary responsibility is to provide an exceptional and successful customer experience while completing all components of...
-
Customer Service Administrator
2 weeks ago
Mississauga, Canada Kyocera Document Solutions Canada Full time**Job Title**: Customer Service Administrator **Department**: Operations **Location**:Mississauga, ON **Status**:6 Month Contract **Hours**: 35 hours per week (overtime may be required occasionally) **About the Company** When you join Kyocera Document Solutions Canada, you are joining an organization that is deeply rooted in the Philosophy of “doing...
-
Customer Service Administrator
2 weeks ago
Mississauga, Canada Assured Automotive Full time**Company: Assured Automotive** **Job Description**: ** Industry Leading Compensation, Benefits & Training ** We are seeking a qualified Administrator to join our winning customer service team. The Customer Service Administrator’s primary responsibility is to provide an exceptional and successful customer experience while completing all components of...
-
Customer Service Administrator
2 weeks ago
Mississauga, Canada ERCO Worldwide Full timeERCO Worldwide has operated for over 100 years, focused largely on the production and supply of in-organic products along with technology for the production of chlorine dioxide. Today, ERCO’s major business areas include sodium chlorate, chlor-alkali products, sodium chlorite, and chlorine dioxide technology. The ERCO business serves a number of key...
-
Customer Service Administrator
2 weeks ago
Mississauga, Canada ERCO Worldwide Full timeERCO Worldwide has operated for over 100 years, focused largely on the production and supply of in-organic products along with technology for the production of chlorine dioxide. Today, ERCO’s major business areas include sodium chlorate, chlor-alkali products, sodium chlorite, and chlorine dioxide technology. The ERCO business serves a number of key...
-
ERP & Customer Service Office Administrator
4 weeks ago
Mississauga, Canada Fuze HR Solutions Full timeA leading staffing agency is seeking a Customer Service / Office Administrator in Mississauga. The role involves handling customer orders, supporting administrative tasks, and ensuring customer satisfaction. Candidates should have 5+ years of experience in customer service and administration, strong communication skills, and experience with ERP systems. This...
-
Customer Service Administrator
2 weeks ago
Mississauga, Canada Assured Automotive Full timeAssured Automotive, ON Mississauga-South **Job Description**: Customer Service Administrator Our Commitment to Our Employees We believe our employees are at the heart of our success. We strive to employ people who possess ideal characteristics, ability, experience, education, and character. We want only those people who share in our same "Core Values". -...
-
Customer Service and Office Administrator
5 days ago
Mississauga, Canada Reliable Logistics Full time*** **Responsibilities**: - Direct calls as they come in. - Greet visitors and ensure all sign in and are badged as needed. - Handle customer complaints and inquiries in a timely matter and ensure proper resolution. - Field and resolve calls regarding third party partners. - Track customers parcels and resolve missing items query. - Manage customer claims...
Customer Service Administrator
2 weeks ago
CGC Group of Companies designed and manufactured the first ever Hybrid Heat Pump System in the mid 1990's and now distributes this Canadian system throughout North America. We own and operate two manufacturing facilities in Fergus, Ontario with our Corporate office being in Mississauga, Ontario.
We are a multi-faceted company operating two manufacturing facilities, distribution network and a GTA sales organization. CGC Group is proudly part of the Climate Solutions Group of NIBE (Sweden).
Our core technologies include:
- Bulldog Hybrid Heat Pumps
- Make Up Air Units
- Compax Modular Chillers
**Summary of Duties**:
- Works with Project Manager in maintaining, revising, and updating information of existing and new project files
- Provides freight rate to Project Managers, when needed
- Oversees customer Purchase Order Entry in Epicor ERP system, in line with the customer order process
- Coordinates with Production on customer ship dates and delivery/shipping arrangements (tagging, skidding per floor, etc.) of Purchase Orders
- Follows-up with Engineering on the creation of missing part numbers needed in new orders
- Sends order acknowledgment to Reps/Customers
- With the Project Manager, acts as the Customers’ point person for confirmed ship dates, deliveries and crisis management issues (shipment delays, production concerns, etc.).
- Establishes professional relationships with carriers for cost-effective freight quotes and prompt delivery of shipments
- Partners with Account Payables in checking freight invoices from carriers
- Follows all processes and procedures in place and identifies areas for continuous improvement
- Compliance and understanding of all Company environmental, health and safety policies
- Any other duties as assigned
**Skills and Experience**:
- 3-5 years previous experience in a similar role
- Intermediate knowledge and skills in Microsoft Outlook, Word, Excel
- Excellent communication skills, both written and verbal
- Strong organizational skills, ability to multi-task
- Previous experience using an ERP system, Epicor would be an asset
Join our team and enjoy a supportive work environment, opportunities for growth, and competitive compensation. If you possess the required skills and are passionate about delivering top-notch customer service, we would love to hear from you
Ability to commute/relocate:
- Mississauga, ON L5N 6A4: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer Service in a manufacturing environment: 3 years (preferred)
**Language**:
- fluent English (required)
Work Location: In person
